ACN Virtual Care

Name: ACN Virtual Care
Rating: 4.8 (291 reviews)
Author: PROVIDENCE HEALTH & SERVICES - WASHINGTON

Medical

Free

291 Ratings
Ages

4+
Years
Category

Medical
Developer

PROVIDENCE HEALTH & SERVICES - WASHINGTON
Language

EN
English
Size

75.9
MB

Providing national telemedicine coverage, simply log in to connect with a board-certified provider in your area. If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

Ratings & Reviews

4.8

out of 5

291 Ratings

Used first time today
09/12/2017

iamowl
I'm a frequenter of Urgent Care and Emergency room due to anxiety/PTSD and lack of consistent access to care. I found out about this app through HealthShare when I was enrolled and was like *this is too good to be true* surprised. I have been having respiratory issues today and would have gone to ER to figure that out but was able to have "a nurse in my home" so to speak, thanks to technology! She diagnosed reactive respiratory and sent in order for inhaler, and counseled me through my anxiety about taking new meds. It was so great not to waste the time and resources of the ER, and to get such quick treatment. It took about 15 min wait time, wayyy faster than dropping into a clinic, and face to face via my iPad was a lot better than speaking to an advice nurse on the phone. I wish everyone had this kind of care and access.
Used first time today
09/12/2017

iamowl

I'm a frequenter of Urgent Care and Emergency room due to anxiety/PTSD and lack of consistent access to care. I found out about this app through HealthShare when I was enrolled and was like *this is too good to be true* surprised. I have been having respiratory issues today and would have gone to ER to figure that out but was able to have "a nurse in my home" so to speak, thanks to technology! She diagnosed reactive respiratory and sent in order for inhaler, and counseled me through my anxiety about taking new meds. It was so great not to waste the time and resources of the ER, and to get such quick treatment. It took about 15 min wait time, wayyy faster than dropping into a clinic, and face to face via my iPad was a lot better than speaking to an advice nurse on the phone. I wish everyone had this kind of care and access.
Sooooo much better than urgent care!
10/11/2017

nickerdoodlebug
I had a horrible nagging cough and considered going to urgent care, but I always seem to catch something there...too many sick people in one place. Then I remembered a sign at work saying Providence Express has an app! I had been to a kiosk location before, but this sounded easier. I downloaded it and registered easily. It asked me a few questions about my personal info and my insurance plan name/ID #. Much less work than filling out paperwork at a clinic. The app showed me there was one NP online with two people ahead of me and the app said it usually takes about 10 minutes per person. While I was waiting for her, someone confirmed some information with over a text message-style chat. When we were done, I was told it would be another 10-12 minutes but it was much less. The NP Katharine apologized for my waiting 20 minutes, but it seemed like less and the app prepared me for that wait. She was very nice, personable, informative and thoughtful. The app was very easy to use...I just sat in a comfy chair and talked to her FaceTime-style. I will DEFINITELY be using this in the future and recommending it to others!
Sooooo much better than urgent care!
10/11/2017

nickerdoodlebug

I had a horrible nagging cough and considered going to urgent care, but I always seem to catch something there...too many sick people in one place. Then I remembered a sign at work saying Providence Express has an app! I had been to a kiosk location before, but this sounded easier. I downloaded it and registered easily. It asked me a few questions about my personal info and my insurance plan name/ID #. Much less work than filling out paperwork at a clinic. The app showed me there was one NP online with two people ahead of me and the app said it usually takes about 10 minutes per person. While I was waiting for her, someone confirmed some information with over a text message-style chat. When we were done, I was told it would be another 10-12 minutes but it was much less. The NP Katharine apologized for my waiting 20 minutes, but it seemed like less and the app prepared me for that wait. She was very nice, personable, informative and thoughtful. The app was very easy to use...I just sat in a comfy chair and talked to her FaceTime-style. I will DEFINITELY be using this in the future and recommending it to others!
This was kinda dope!!
10/02/2018

PDXKS
This was super neat and I really appreciated this service. I needed clearance for activity and knew I had plantar fasciitis but needed a doctor confirmation and a note for coaches and such that required me to go to urgent care. I didn’t have time or resources to go there, and I got the care I needed and the note as well. I saw Brianna and I really appreciated her personable appearance and her clear care for patients. She was quick and efficient. She provided me with her license so that I could confirm her identity and it was very professional. Run like a real urgent care but over the camera in my home. Much appreciated and highly recommend it.
This was kinda dope!!
10/02/2018

PDXKS

This was super neat and I really appreciated this service. I needed clearance for activity and knew I had plantar fasciitis but needed a doctor confirmation and a note for coaches and such that required me to go to urgent care. I didn’t have time or resources to go there, and I got the care I needed and the note as well. I saw Brianna and I really appreciated her personable appearance and her clear care for patients. She was quick and efficient. She provided me with her license so that I could confirm her identity and it was very professional. Run like a real urgent care but over the camera in my home. Much appreciated and highly recommend it.
Avoid this quagmire of a medical nightmare if at all possible
08/05/2021

Guitarplr1
I threw my back out while on vacation. Thought downloading the Providence app (which then had me download the ACN Virtual Care app since I was in HI) would be faster and more convenient than going in person to an urgent care, since all i wanted was a muscle relaxant. I was wrong. I spent more than 8 hours in total trying to see a doc and get the prescription filled. Was ultimately not successful, despite hours on the phone and exchanging e-mails with more people than I can remember…. Simply the most frustrating medical experience of my life, which is saying something. If you’re reading this…please do yourself a favor and avoid using this app and it’s services if at all possible. I wish I could leave a negative star review. -99 stars. Would not recommend.
Avoid this quagmire of a medical nightmare if at all possible
08/05/2021

Guitarplr1

I threw my back out while on vacation. Thought downloading the Providence app (which then had me download the ACN Virtual Care app since I was in HI) would be faster and more convenient than going in person to an urgent care, since all i wanted was a muscle relaxant. I was wrong. I spent more than 8 hours in total trying to see a doc and get the prescription filled. Was ultimately not successful, despite hours on the phone and exchanging e-mails with more people than I can remember…. Simply the most frustrating medical experience of my life, which is saying something. If you’re reading this…please do yourself a favor and avoid using this app and it’s services if at all possible. I wish I could leave a negative star review. -99 stars. Would not recommend.

Performance enhancements to increase reliability and speed

Version 12.22.400

09/20/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- User Content
- Diagnostics