Zipjet powered by Laundryheap

Name: Zipjet powered by Laundryheap
Rating: 4.4 (392 reviews)
Author: Laundrapp Limited

Dry Cleaner & Laundry Service

Free · Designed for iPad

392 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Laundrapp Limited
Language

EN
English
Size

33.1
MB

Zipjet powered by Laundryheap: the UK's #1 Laundry & Dry Cleaning Service Stay as smart as your phone with the UK’s #1 laundry and dry cleaning app service. We’ll collect, clean and deliver your clothes whenever and wherever you want. + Free collection and delivery across the UK + Track your orders to your door with Uber-style vehicle tracking + Save on time with our ‘collect at door’ service on delivery + Dry cleaning from just £2 per item + Shirt service from just £2 per shirt + Laundry from just £15 per bag Having joined forces to become the largest on-demand laundry service, Zipjet powered by Laundryheap provides a fast, efficient and premium laundry and dry cleaning service. Download the app, and in just a few taps pick convenient collection and delivery times, and we'll take care of the rest. Your clothing will be professionally cleaned by our expert partners and delivered back directly to your door. Download our free laundry app today! Still searching for dry cleaners near me? Download our free laundry app now. Locations we cover We’re in major cities and towns all across the UK. Just some of the areas we cover: London, Manchester, Glasgow, Edinburgh, Birmingham, Bristol, Oxfordshire, Nottingham and Bath… discover if we’re around the corner from you, too.

Ratings & Reviews

4.4

out of 5

392 Ratings

Quick & Easy
09/06/2018

ktpnumberthree
Used Zipjet while vacationing in London. Laundry was picked up early within pickup time window. Employee who picked up was friendly and explained process clearly. Laundry bag was very big - could fit a lot of clothes, bigger than average Landry basket. Clothes were returned timely in clean condition just as expected. Nothing was shrunken or damaged. Would recommend and use again.
Quick & Easy
09/06/2018

ktpnumberthree

Used Zipjet while vacationing in London. Laundry was picked up early within pickup time window. Employee who picked up was friendly and explained process clearly. Laundry bag was very big - could fit a lot of clothes, bigger than average Landry basket. Clothes were returned timely in clean condition just as expected. Nothing was shrunken or damaged. Would recommend and use again.
Horrible experience
08/07/2018

Schokoladenfabrik
I used ZipJet in Berlin, Germany, a couple times for getting shirts ironed before business trips. The folded shirts were always wrinkled due to poor packaging and handling. They also destroyed my girl-friend’s dress by piercing it with a thick safety pin. It also smelled like cigarettes when they returned it. But the worst part was how they handle complaints. They will do ANYTHING to avoid a refund. When I sent them photos of the mess they returned instead of ironed shirts, they still demanded payment for washing them! I have a washing machine myself, thank you. For the dress, they scheduled a pick up at 6AM to examine it. I told them in advance to pick it up later, but to no avail. I had come home from a business trip the day before and gone to bed at 3AM, so they completely ruined my day. Please folks, stay away. This could have been a great idea, but they way they implemented it is a complete disaster. I really regret I tried this. It’s really expensive, too.
Horrible experience
08/07/2018

Schokoladenfabrik

I used ZipJet in Berlin, Germany, a couple times for getting shirts ironed before business trips. The folded shirts were always wrinkled due to poor packaging and handling. They also destroyed my girl-friend’s dress by piercing it with a thick safety pin. It also smelled like cigarettes when they returned it. But the worst part was how they handle complaints. They will do ANYTHING to avoid a refund. When I sent them photos of the mess they returned instead of ironed shirts, they still demanded payment for washing them! I have a washing machine myself, thank you. For the dress, they scheduled a pick up at 6AM to examine it. I told them in advance to pick it up later, but to no avail. I had come home from a business trip the day before and gone to bed at 3AM, so they completely ruined my day. Please folks, stay away. This could have been a great idea, but they way they implemented it is a complete disaster. I really regret I tried this. It’s really expensive, too.
£1200 worth of clothing ruined
01/28/2020

Nataliejeaniv
£1200 worth of clothing ruined as this incompetent company machine washed 8 items of dry clean only clothing. I had to threaten legal action in order to be compensated for my loss and after 6 months and countless emails, I received just a fraction of the value of the items destroyed. Many of the items I had only worn once or twice. They also delivered me a bag of someone else’s sheets and towels instead of my own clothes. They arrived early, they arrived late. The customer service team told me on 4 separate occasions I would be compensated and funds were not remitted. Something is going seriously wrong with the leadership in this organisation. Support your local dry cleaner and save yourself a headache.
£1200 worth of clothing ruined
01/28/2020

Nataliejeaniv

£1200 worth of clothing ruined as this incompetent company machine washed 8 items of dry clean only clothing. I had to threaten legal action in order to be compensated for my loss and after 6 months and countless emails, I received just a fraction of the value of the items destroyed. Many of the items I had only worn once or twice. They also delivered me a bag of someone else’s sheets and towels instead of my own clothes. They arrived early, they arrived late. The customer service team told me on 4 separate occasions I would be compensated and funds were not remitted. Something is going seriously wrong with the leadership in this organisation. Support your local dry cleaner and save yourself a headache.
These guys are terrible
09/13/2019

Hhttttt
They finally returned my items after holding them hostage for over a week. I’ve had to call them multiple times, each time waiting on hold for what seemed like an eternity. Every person I spoke to was nice, but they kept rescheduling the delivery randomly. It really seemed like they had no idea where my stuff was. In the end an AddisonLee driver delivered them. I’m so happy they delivered my clothes I am never letting them take my items again. It is definitely convenient, but when something goes wrong you are screwed. Just go to the local cleaner and keep them in business. At least you can yell at them in person if they mess up.
These guys are terrible
09/13/2019

Hhttttt

They finally returned my items after holding them hostage for over a week. I’ve had to call them multiple times, each time waiting on hold for what seemed like an eternity. Every person I spoke to was nice, but they kept rescheduling the delivery randomly. It really seemed like they had no idea where my stuff was. In the end an AddisonLee driver delivered them. I’m so happy they delivered my clothes I am never letting them take my items again. It is definitely convenient, but when something goes wrong you are screwed. Just go to the local cleaner and keep them in business. At least you can yell at them in person if they mess up.

General improvements

Version 4.0.1

11/28/2022

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The developer does not collect any data from this app.

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