Description

Canary is home security made simple. The Canary app works with our security devices to connect your home to your phone, allowing you to view and protect those that matter most.

Monitor your home: Watch live or recorded HD videos day or night. Access Canary’s timeline for a living history of your home. Save and bookmark your favorite clips.

Intelligent notifications: When Canary identifies something out of the ordinary, you’ll get a notification with recorded HD video of the event, as well as the option to watch live.

Automatic arming: Canary changes modes when you come and go. No complicated keypads or codes to remember.

- Away
When all members are away Canary monitors for activity and sends notifications

- Home
When a member is home Canary is customizable. You can set notification and privacy preferences.

- Night
Schedule Canary to monitor for activity while you sleep.

- Privacy
Camera and microphone are completely off.


Emergency Options: Respond to incidents directly from the Canary app. Trigger the 90 decibel siren, or be connected directly to your home’s local emergency responders.

A healthier home: Canary’s HomeHealth Technology™ monitors indoor air quality, temperature, and humidity. It all adds up to a smarter and safer home.

Love your Canary? We read and appreciate every single review. Want to suggest a feature?

Get in touch!
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Email: support@canary.is
Facebook: Canary
Twitter: @canary
Instagram: @caughtbycanary

From time to time, the Canary auto-mode switching feature may briefly access your GPS in order to have high confidence in your location. Battery life is very important to us and we do many things to ensure we use it sparingly. Please be aware that continued use of GPS services running in the background can dramatically decrease battery life.

What’s New

Version 5.1.1

- Bug fixes and stability improvements.

Ratings and Reviews

2.1 out of 5
970 Ratings

970 Ratings

Wegmans ,

UI STILL needs a major overhaul

This app is a nightmare to navigate, and is inconsistent with modern mobile standards. It is impossible to download a video go your iOS photos app too - you have to either email it to yourself or save it to the local file system. How can this be acceptable, especially for something we have to pay a monthly fee to use?

What other UI employs a “bounce” effect for video? It makes no sense, and causes accidental exiting of the screen. Because video streams from the cloud each time it is opened, you have to buffer all over again and you lose your place. Because of this streaming situation, you have to “request” a download from the cloud which results in an extremely small video file with high levels of compression, and it doesn’t even save to your photos! So you have to text or email it to yourself just to watch the clip again offline... bizarre, right?

The hardware is excellent but the UI/UX is a nightmare. Please fix, it would take very little time to turn this around! Your potential customers’ first impressions are critical, and this app is likely to blame for loss of paid subscriptions. Four years later and no improvement... where is my money going?

Developer Response ,

Hi there, we are sorry to read that you are unsatisfied with our system. We are always happy to get feedback from our users, and would encourage you to contact our support team who may be able to assist you with some of the navigation issues you are experiencing. We offer support via email or SMS at support@canary.is. You can also contact us for live chat with a member of our team, or by phone from 8AM-5PM EST. Please follow this link with the different options available to contact our support team: https://help.canary.is/hc/en-us/articles/206119718-How-do-I-contact-support-

DuckieDuck17 ,

Good concept, actual function needs improvement

As a whole, this app would be great if it worked the way they wanted it to. The camera is constantly disconnecting and reconnecting even thought the WiFi connection is fine. It often won’t register that we’re home and will alert us over and over again that “there’s a person at home” even though we’re there. Going into the app and adjusting the settings does nothing to help this. The app glitches often, and usually runs very slowly. When watching a video it recorded, there will often times be gaps in the video feed. Example: we use this to watch our pets when we’re not home and they’ll often set off the camera to start recording. But they’ll be walking across the living room, then the video will glitch and our pet will magically appear on the other side of the room. The two-way talk is only available if you purchase a premium membership (but to be honest, with the quality of the camera it’s really not worth it). The two-way talk is also very glitchy and sometimes comes across garbled and hard to understand.
Overall, it’s not entirely bad. It just needs a lot of improvement.

Developer Response ,

Hi there - We're sorry that you feel this way but we appreciate your feedback and will be passing that along to our team for further review. Thank you!

~Stina ,

Outdoor Camera

The app and interface work fine. The indoor cameras are decent, picture quality could be better and other systems have a few more options than these do but I haven’t noticed a serious need for them.
The outside camera is junk. I haven’t had this thing a year yet and it’s already quirky. The battery doesn’t hold a charge, it won’t recharge. It pops on and off signal all the time. I have a wifi booster 20 feet away from the camera in a window and I’ve moved it as close as I possibly can but it still pops on and off WiFi. The outdoor camera does not have night mode like the inside cameras do. So what’s the point? No one trapes around outside of your house in broad daylight. The sensor on it is iffy. I have it set to the most sensitive and you still have to be 10 feet away for it to trigger. So it’s not very reliable unless you have the video up on your phone constantly and then all you are doing is draining that battery that is junk.
Let me know when you put more into the outdoor camera and make it better. Otherwise I’ll figure out how to set up and indoor camera facing outside, so it can have window glare.

Developer Response ,

Hi there, thank you for your feedback. We are sorry to hear that you a having issues with your Canary Flex and we are more than happy to assist you in any way possible. We have different options available on how to contact our support team associated with your issue, please follow this link with the different options available: https://help.canary.is/hc/en-us/articles/206119718-How-do-I-contact-support-

App Privacy

The developer, Canary Connect, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller
Canary Connect Inc.
Size
216 MB
Category
Lifestyle
Compatibility

Requires iOS 13.0 and watchOS 2.2 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.

Languages

English, French, German, Spanish

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.