The IID Connect app provides quick and easy access to IID energy account information. Log in to view or pay bills, enroll in programs, monitor or compare usage and check for outages in your area.

Features include:
• View and / or pay your bill online
• Review and compare usage history
• Schedule move-in or move-out services
• Sign-up for paperless billing
• Check for outages in your area
• Sign-up for Average Bill Payments
• Learn about programs and services available to IID customers

What’s New

Version 2.2

This update includes bug fixes and a few small performance improvements.

Ratings and Reviews

2.4 out of 5
34 Ratings

34 Ratings

MustangGeeTee ,

Still Needs Some Work

This app is useful, but needs some upgrades.
1. On my iPhone the font size is too small when typing a report...and I see small things easily. I showed what I had typed to my wife, and she couldn’t read any of it.
2. The font for typing is not dark enough.
3. The space for typing a report is too limited...120 characters to describe a problem.
4. The app definitely needs a separate link for reporting a Street Light outage like the full- blown website has. That’s a very common problem.
Thanks for developing this app!

Nypr125 ,

App does not work

I downloaded the app yesterday (version 2.0) and when I open the app, it promts me with a system error and that I need to update to version 2.0. It stuck on an infinite loop of error prompts.

0liv3 ,

2.0 Update Buggy/Faulty

Latest 2.0 update is buggy, the last version was actually functional. After the update I’m forced to use the website.

App Privacy

The developer, Smart Energy Systems LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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