IMS PatientApp is a mobile application that empowers patients to take charge of their healthcare process. With this app, patients can access their health records, request appointments, send prescription refill requests, and even pay their bills.

PatientApp is fully HIPAA compliant, to ensure that your health information is protected and secure.

Key Features enables your patients to:

• Appointments: Request appointments, view past and future appointment details
• Health Records: Access comprehensive health records at the fingertip
• Documents: View shared by the provider
• Forms: View and sign forms conveniently
• Prescriptions: Send refill requests and view your list of active prescriptions.
• Televisit: Request and launch a virtual visit/remote consultation
• Billing: View billing statements, save card details and pay balance securely
• Messages: Send messages to your provider and other clinical staff, quickly & securely.
• Barcode: Generate a barcode to use at the Auto Check-In kiosk
• Photo Module: Upload aliment images to keep the provider posted
• Spanish language: Enjoy all the functionality of PatientApp in the Spanish language
• Today’s Visit: View the current day appointment details, check in with the QR code or proximity beacons, verify demographics, sign forms, and also pay bills
• ART Calendar: View the ART calendar at one click for fertility patients
• Spanish Interface: Choose the Spanish language interface option

Get started with IMS PatientApp. Contact your healthcare provider to get your access credentials.

What’s New

Version 21.1.3

- Joining televisits with your provider is now easier and faster than ever!!!

Ratings and Reviews

3.2 out of 5
17 Ratings

17 Ratings

1952ra ,

Good but not good enough

Much difficulty in requesting prescription refills. The prescriptions seem to get stuck in pending status after first request and can never be requested in the app again without forwarding a note to the doctor, which defeats the ease in refill requests the app was suppose to offer. Please fix that!!

Karen Taing ,

Love all the new updates!

Since their last build (version 20) it’s improved significantly. So many great feature enhancements. Especially for Televisit. The patients are loving the video calls with our providers and we have no complaints yet.

Gokaisergo ,

What’s the point when it doesn’t work?

I can’t login anymore, even though my login info was saved to my phone, and when I try requesting a new password it says it will email me, but it doesn’t. Before this happened, I had issues with a provider repeatedly sending me messages/test results that I did not receive on my end


Meditab Software, Inc.
99.6 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Spanish

Age Rating
Frequent/Intense Alcohol, Tobacco, or Drug Use or References
Frequent/Intense Medical/Treatment Information


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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