L&L Hawaiian Barbecue 4+

This app seriously needs an update, the only reason I gave it two stars is because of the times it has worked it is useful but with some of the me u items not even having pictures and many options not being available due to poor maintenance it really make it difficult to want to continue to even order in person with this business. Poor maintenance seems to also be consistent with some locations I have been to recently. You’re better off ordering through a business’ app that actually works.

Despite having an “order online” button on the Aurora, CO store location, you are forced to download the app and register an account in order to even be told that your location doesn’t offer online ordering. At the Aurora location, I’ve sat on hold for 15 minutes and gotten to the restaurant and discovered there was nobody in line and no reason they couldn’t have taken an order fifteen literal minutes ago. It’s ridiculous that they do this and then have the gall to be dishonest about online ordering. I shouldn’t have to periodically download this app to check again if online ordering is yet available. Fix your website and stop promoting “ordering online” for location detail pages that are not yet supported.

The app works like expected mostly except for when placing previous orders. For example: I ordered a mini chicken katsu with rice and Mac salad. When going to order it again, it shows the right items when selecting a re-order but in the cart it changes them (apps says Mac salad and rice but cart says rice and rice) so I have to remake the order again. It’s not inconvenient but annoying that the app won’t recreate the order when given the option. Fix that and it’ll be good to go.