Screenshots

Description

LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ more

LiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go!

Main features:
- Chats and chat push notifications
- Resolve, Transfer and respond to tickets
- Use preset filters to organize your tickets
- See tags, notes and departments for every ticket

LiveAgent server side supported version:
5.17.23.1 or higher

What’s New

Version 2.5.3

- renewed web-based component
- improved data security while submitting crash report

Ratings and Reviews

1.9 out of 5
9 Ratings

9 Ratings

PFC Aldayuz ,

Nice thought, poor execution

Web platform is reasonably well put together and not a bad price no matter how you slice it. Unfortunately their mobile app leaves a serious amount to be desired. The app isn’t optimized for anything past iPhone 8 (not that hard - coming from a dev) and it logs you out on a regular basis. Not remotely reliable. No updates in 3+ months.

G2akaJT ,

Keeps logging me off

The app keeps logging me off the minute I get a phone call. Doesn’t automatically log me back in after my phone call. Useless app.

sonasounis ,

Great for customer service on the go

Allows you to answer tickets on the go! Great app and great product for a great value!

Information

Seller
Quality Unit s.r.o.
Size
5.7 MB
Category
Business
Compatibility

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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