LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ more
LiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go!
- Chats and chat push notifications
- Resolve, Transfer and respond to tickets
- Use preset filters to organize your tickets
- See tags, notes and departments for every ticket
LiveAgent server side supported version:
4.24 or higher
- fixed URL check to allow any format of the logo
Ratings and Reviews
Nice thought, poor execution
Web platform is reasonably well put together and not a bad price no matter how you slice it. Unfortunately their mobile app leaves a serious amount to be desired. The app isn’t optimized for anything past iPhone 8 (not that hard - coming from a dev) and it logs you out on a regular basis. Not remotely reliable. No updates in 3+ months.
The works mobile app I’ve ever used.
See no point to point on issues as just try it and you will see at once. No need to dig deeper.
The design is awfully terrible.
Let me guess, the developers design the UI right lol?
The app never goes past loading point. It is awful!
With Family Sharing set up, up to six family members can use this app.