Apple Maps 4+

I have lived in WNY my whole life so rarely need actual directions but LOVE the Apple Maps for avoiding traffic jams, getting an ETA & sharing my ETA with friends… having said that - a couple things seem to have changed with recent updates that has dampened my experience with the app. 1. Most recently, maps is telling me to ‘turn’ a step in advance too soon. For example if I’m making a left and the next turn will be a right, I now get the announcement about the right just as I’m approaching the left instead of afterward (these are not short & consecutive turns). 2. My recent contacts no longer appear when I want to share my ETA, I have to type them in from scratch to search, and the results as I type don’t bring up my most common contacts either, it seems purely alphabetical as I type in each letter.
Another ‘issue’ that I have has never functioned properly - if I’m using maps for directions and someone else shares eta with me, I cannot accept theirs to see where they’re at unless I end my navigation. We’re always meeting at the same place in these scenarios, so it would be fantastic if I could somehow toggle back and forth between both instead of stopping mine to see theirs.

I recently made the drive from Salem, IA to Keosaqua, IA, which is usually a 30+ minute drive. The road I usually take is currently under construction, so I used this app to reroute a better drive without getting caught up and taking a huge detour. I’m not sure if this app was trying to be fun and quirky or play pranks or what, but the last few times I’ve tried to make this exact drive it has taken me down NUMBEROUS gravel roads, strange towns, and even attempted to take me down dirt roads, which ended up being absolutely unnecessary and rather dangerous after it had been raining off and on. The drive from Salem to Keosaqua took me towards Harrisburg, through Boneparte, and then to Keosaqua, as well as 3 different gravel roads. I tried rerouting on the way from Keo to Salem, and this drive took me all the way through Stockporte and 4 different gravel roads through Amish communities that I didn’t even know were in the area and tried taking me down several more gravel roads for 6+ miles each. I ended up giving up on this app and went to Google Maps, which took me back through Stockporte towards Hillsboro, and instead of turning on Benton Avenue, I went towards Houghton and turned at a sign that stated Salem was in 5 miles on Franklin avenue. It was so much simpler on google maps than Apple Maps. No gravel roads, and no crazy detours.

I have tried for months to get Apple to correct an error without any success— they thank me each time I’ve tried— informing how I am making their product better, but they still can’t manage to correct a simple error. People who search my home address see from Apple the name of a business that is not located at my home. I’ve been more than fair, informing them of the error repeatedly to no avail. Finally, I gave them a deadline to fix the problem before 1) I would write this negative review encouraging those who use the app to delete it and choose from among the several other much superior and accurate map apps, 2) recommend users looking for an app, not to select Apple Maps, 3) message my friends who use Apple Maps to switch to another map app, 4) place a message on Apple Maps associated with my address that the business name they see instead of my name is a problem with Apple's App and Apple can’t seem to fix it, and 5) after I have informed as many as I can about this problem with Apple’s Customer Support, I will delete the app will much fanfare. If Apple can’t fix minor issues such as this, perhaps it is time to move to another platform— I think the market might be ripe for a new game in town.