Masterbuilt Classic

Name: Masterbuilt Classic
Rating: 2 (213 reviews)
Author: PREMIER SPECIALTY BRANDS, LLC

Masterbuilt Vertical Smokers

Only for iPhone

Free · Designed for iPhone

213 Ratings
Ages

4+
Years
Category

Food & Drink
Developer

PREMIER SPECIALTY BRANDS, LLC
Language

EN
+ 11 More
Size

242.9
MB

iPhone

Whether you're a beginner or pro, you will achieve a perfect cook every time. Simply connect your smoker to the app and let us do the work. FEATURES • Control multiple Masterbuilt digital electric smokers with a single mobile device • Control the same Masterbuilt digital electric smoker from multiple devices • Craft a masterpiece with our collection of delicious recipes • Capture all the ingredients for your masterpiece with the integrated shopping list

Ratings & Reviews

2.0

out of 5

213 Ratings

If you wanna raise your blood pressure
06/05/2025

pammEcake
I have had the smoker for several years and have fought with it from the day my children gifted it to me. It’s the only reason I don’t throw it in the dump. Just when you think the thing may have all the bugs worked Nope!! . I haven’t used it in probably seven or eight months. Well today seems like now I have to login every time I go to use the app. Then it will not connect to Bluetooth. It’s the only way I can get it to work. The digital panel, which you can barely read unless you’re in the dark, never worked properly from day one. So the Bluetooth app when it decides to work, which is about 20% of the time would not work at all I’ve uninstalled reinstalled. cannot connect. The Wi-Fi is working. The Bluetooth is working. I spent 45 minutes in 102 trying to get this stupid thing to work and I am done! Customer Service is exactly like the app nonfunctional and pretty much worthless. Try getting a hold of a real person is basically not gonna happen! aI can only imagine why. Im sure they are tired of being fussed at. Well, today was the last time. It has now taken a ride to the local dump. Which is where it belongs.

Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customersupport@masterbuilt.com? We'll get you up and running.
If you wanna raise your blood pressure
06/05/2025

pammEcake

I have had the smoker for several years and have fought with it from the day my children gifted it to me. It’s the only reason I don’t throw it in the dump. Just when you think the thing may have all the bugs worked Nope!! . I haven’t used it in probably seven or eight months. Well today seems like now I have to login every time I go to use the app. Then it will not connect to Bluetooth. It’s the only way I can get it to work. The digital panel, which you can barely read unless you’re in the dark, never worked properly from day one. So the Bluetooth app when it decides to work, which is about 20% of the time would not work at all I’ve uninstalled reinstalled. cannot connect. The Wi-Fi is working. The Bluetooth is working. I spent 45 minutes in 102 trying to get this stupid thing to work and I am done! Customer Service is exactly like the app nonfunctional and pretty much worthless. Try getting a hold of a real person is basically not gonna happen! aI can only imagine why. Im sure they are tired of being fussed at. Well, today was the last time. It has now taken a ride to the local dump. Which is where it belongs.
Developer Response 04/04/2023
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customersupport@masterbuilt.com? We'll get you up and running.
Bluetooth will not pair to iPhone or iPad
04/05/2022

RWPDallas
This is my 3rd or 4th Masterbuilt Smoker and I paid extra for the Bluetooth connectivity. It took me over 30 minutes to get my iPad to connect the first time despite following the instructions. Trying on my iPhone as well. Deleting and re-installing the app, and it finally connected and worked on my first cook. Now is a week later and it will not connect regardless of what i try. It will not let me connect to the pre-connected device, and will not connect when i try to “Pair Again” as the app suggests. It is frustrating to pay extra for iphone and iPad connectivity, but it does not work. I have never had such a difficult time getting Bluetooth to Pair to something. The response from Masterbuilt is a link to troubleshoot. Why didn’t I think of that????? Duh!!!While I am here, the display is so bad you can’t see it in the daylight.

Developer Response
Thank you for your feedback. We are sorry to hear you are having connection issues. Please use the link below for troubleshooting instructions. https://www.masterbuilt.com/pages/app-device-requirements
Bluetooth will not pair to iPhone or iPad
04/05/2022

RWPDallas

This is my 3rd or 4th Masterbuilt Smoker and I paid extra for the Bluetooth connectivity. It took me over 30 minutes to get my iPad to connect the first time despite following the instructions. Trying on my iPhone as well. Deleting and re-installing the app, and it finally connected and worked on my first cook. Now is a week later and it will not connect regardless of what i try. It will not let me connect to the pre-connected device, and will not connect when i try to “Pair Again” as the app suggests. It is frustrating to pay extra for iphone and iPad connectivity, but it does not work. I have never had such a difficult time getting Bluetooth to Pair to something. The response from Masterbuilt is a link to troubleshoot. Why didn’t I think of that????? Duh!!!While I am here, the display is so bad you can’t see it in the daylight.
Developer Response 04/04/2022
Thank you for your feedback. We are sorry to hear you are having connection issues. Please use the link below for troubleshooting instructions. https://www.masterbuilt.com/pages/app-device-requirements
Easy to navigate
08/23/2021

Brisketfordays
I was contemplating on buying a Traeger grill since I’ve used Traeger over the years but it wasn’t great for grilling at high temps. I’ve also been thinking of buying the new masterbuilt gravity series grill as it looks to be more versatile. What was holding me back from going with masterbuilt was the overall technology that Traeger offers. I decided to take a look today to see how the app layout is and to my relief it actually has some nice features and is easy to navigate. It has overall helped my decision in going with the new masterbuilt gravity series grill. I’m looking for to being a masterbuilt cook moving forward. I hope this helps those who are questioning the transition.
Easy to navigate
08/23/2021

Brisketfordays

I was contemplating on buying a Traeger grill since I’ve used Traeger over the years but it wasn’t great for grilling at high temps. I’ve also been thinking of buying the new masterbuilt gravity series grill as it looks to be more versatile. What was holding me back from going with masterbuilt was the overall technology that Traeger offers. I decided to take a look today to see how the app layout is and to my relief it actually has some nice features and is easy to navigate. It has overall helped my decision in going with the new masterbuilt gravity series grill. I’m looking for to being a masterbuilt cook moving forward. I hope this helps those who are questioning the transition.
Just when you think you have seen it all….
03/25/2025

357 MAG
Update. It gets even better, unless you’re a customer, then it continues to get worse. When all attempts to login to app failed I tried to log in to the web page which also wouldn’t let me login. In know my login information is correct because it is written in the instruction manual and I have been using it for years. So I had to set up a new account on the web page using the same email and password that I have been using for years. I can now login to the web site, the app is tango uniform. Masterbuilt Cracker Jack team of expert fishermen, aka master baiters, sets the bar at a new low. Starts with a new app, which now forces me to login to the app, which then refuses to accept my email and/or password, which then provides an invalid web address to reset my password. Not even close to the 2.1 star rating.

Developer Response
This doesn't seem right. Please reach out to customersupport@masterbuilt.com so we are able to look into this for you!
Just when you think you have seen it all….
03/25/2025

357 MAG

Update. It gets even better, unless you’re a customer, then it continues to get worse. When all attempts to login to app failed I tried to log in to the web page which also wouldn’t let me login. In know my login information is correct because it is written in the instruction manual and I have been using it for years. So I had to set up a new account on the web page using the same email and password that I have been using for years. I can now login to the web site, the app is tango uniform. Masterbuilt Cracker Jack team of expert fishermen, aka master baiters, sets the bar at a new low. Starts with a new app, which now forces me to login to the app, which then refuses to accept my email and/or password, which then provides an invalid web address to reset my password. Not even close to the 2.1 star rating.
Developer Response 06/22/2022
This doesn't seem right. Please reach out to customersupport@masterbuilt.com so we are able to look into this for you!