MBTA mTicket 4+


    • Free

iPhone Screenshots


Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket!

With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, and 10 Ride tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket!

Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket.

Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app!

We are making the app better everyday! Let us know what you think at www.mbta.com/mticket


● Secure ticket purchasing with your credit or debit card
● Your smartphone is your ticket
● Never worry about zones again -- just select your origin and destination to purchase
● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen
● Check Commuter Rail schedules, maps, and service alerts
● Brand new offers from JustRide and the MBTA

What’s New

Version 7.8.13

This version contains several under-the-hood improvements for future releases

Ratings and Reviews

2.7 out of 5
418 Ratings

418 Ratings

RoyConwayJr ,

Terrible App

First time I used it everything worked. Easy peasy.
Tried to buy a ticket for my trip home and the app didn’t remember me. Logged in, blank screen. Try several more times. Uninstalled, reinstalled, logged in- Error messages. Had to re enter my credit card info.
Screw it, I’ll get on the train and deal with it there.
MBTA personnel were at the entrance
To the tracks saying they need to see my ticket before I can enter the platform. Trying over and over again to buy a ticket. Error messages error messages. Miss train attempting to buy ticket before entering platform.
Tried changing password but never received a notice n my email after several attempts.
Oh, and when I press the button labeled Schedules/Commuter Rail it display 1 1/2 screens of blankness. There is also a tab that should display any alerts about train service but It
Doesnt. I guess if you don’t know what the schedule is, there is no use having any alert information included either.

This was my first day at a new job. Wish I could say this app put me at ease when it comes to planning my commute, but I can’t. Would not recommend it to my worst enemy.

Developer Response ,

Sorry to hear that you had issues with the App. This should not be happening when attempting to purchase tickets. I want to apologize for these issues that have occurred. If you have not done so, please email customerservice@keoliscs.com and they will help resolve all your issues.

MBTA mTicket Team

EMurray222 ,

Works great

I was nervous to use this as my primary method of buying commuter rail tickets after seeing the negative reviews, but after weeks of use I haven’t experienced a single problem, not even a little glitch. I use this for commuting to and from work so for the app to not work for some reason would be a day ruiner. That being said, I have no complaints. I’ve downloaded tickets while doing a full sprint to catch the train and it’s been ready to go when it arrives. I can’t figure out how to see the live updates of trains on it, or maybe you just can’t do that through the app, but that’s not a significant drawback to me.

Developer Response ,

That's awesome! Glad that you are enjoying the App! Sincerely, mTicket

Amer.Dababneh ,

Didn’t get my ticket after I paid. I need my money back

I just attempted to buy a weekend pass for $10 and I used Apple Pay. The app gave me a weird “wrong or invalid billing address”, which Apple Pay does not even require. I check my back account and the transaction went through but I didn’t get my ticket! The funny thing is that I read on the app review here that someone else had the very same problem but since it was over a year ago and the developer actually responded, I thought that it got fixed. Which clearly it did not!

So two things:
2- I will change (edit/update) my review ONLY when I get a refund, not just a response like “oh sorry to hear that...” I want actions, not a sympathy that cheats me. So if you guys still see this, it means that I didn’t did my refund NOR my ticket!

I need my refund please. I don’t have time now to google how to report/reverse payments. and please don’t just say sorry for my inconvenience.. I need my refund. Thank you.

Developer Response ,

This should not have happened. If you have not reaching out to mticketing@mbta.com as of yet, please do so and they will be able to review your account and the transaction in question.

MBTA mTicketing Team

App Privacy

The developer, MBTA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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