iPhone Screenshots


Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket!

With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, and 10 Ride tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket!

Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket.

Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app!

We are making the app better everyday! Let us know what you think at www.mbta.com/mticket


● Secure ticket purchasing with your credit or debit card
● Your smartphone is your ticket
● Never worry about zones again -- just select your origin and destination to purchase
● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen
● Check Commuter Rail schedules, maps, and service alerts
● Brand new offers from JustRide and the MBTA

What’s New

Version 4.39.7

• This release also includes fixes to improve reliability and performance.

Ratings and Reviews

2.8 out of 5
206 Ratings

206 Ratings

Amer.Dababneh ,

Didn’t get my ticket after I paid. I need my money back

I just attempted to buy a weekend pass for $10 and I used Apple Pay. The app gave me a weird “wrong or invalid billing address”, which Apple Pay does not even require. I check my back account and the transaction went through but I didn’t get my ticket! The funny thing is that I read on the app review here that someone else had the very same problem but since it was over a year ago and the developer actually responded, I thought that it got fixed. Which clearly it did not!

So two things:
2- I will change (edit/update) my review ONLY when I get a refund, not just a response like “oh sorry to hear that...” I want actions, not a sympathy that cheats me. So if you guys still see this, it means that I didn’t did my refund NOR my ticket!

I need my refund please. I don’t have time now to google how to report/reverse payments. and please don’t just say sorry for my inconvenience.. I need my refund. Thank you.

Developer Response ,

This should not have happened. If you have not reaching out to mticketing@mbta.com as of yet, please do so and they will be able to review your account and the transaction in question.

MBTA mTicketing Team

EMurray222 ,

Works great

I was nervous to use this as my primary method of buying commuter rail tickets after seeing the negative reviews, but after weeks of use I haven’t experienced a single problem, not even a little glitch. I use this for commuting to and from work so for the app to not work for some reason would be a day ruiner. That being said, I have no complaints. I’ve downloaded tickets while doing a full sprint to catch the train and it’s been ready to go when it arrives. I can’t figure out how to see the live updates of trains on it, or maybe you just can’t do that through the app, but that’s not a significant drawback to me.

Developer Response ,

That's awesome! Glad that you are enjoying the App! Sincerely, mTicket

Omgitsbowtie ,

Smooth and Useful

First time using the app, and everything went just fine. Pay with your card via the app, activate the ticket using the phone right before you board the train, and show the conductor the screen when he/she is checking tickets. Simple as that! No waiting in line! The only drawback is while buying a monthly pass, the app does not support use on the subway system - only the commuter rail. Well worth the download.

Developer Response ,

Awesome!! So glad to hear that the App was easy and convenient to use!! We understand the frustration not being able to use the monthly pass on the subway system. Unfortunately with the current system, the fare gates do not have the technology to scan the bar codes.

MBTA mTicketing Team


Massachusetts Bay Transportation Authority
31.6 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
Copyright © 2017 Masabi US Ltd


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