ME SupportCenter Plus 4+

Customer support on the go

Zoho Corporation

    • Free

iPhone Screenshots

Description

Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.

ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.

ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!

SupportCenter Plus makes it easy to:

- Filter and categorize requests based on relevant and contextual criteria

- View, create, edit, delete, assign, close, reply, and forward requests

- View, add, edit, and delete notes

- View conversations and system notifications

- Add and modify time entries and resolutions for requests

What’s New

Version 1.6

- Contract based Time Entries are supported from SCP build 14200 and above.

- UI and minor bug fixes.

App Privacy

The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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