MyChart 4+

Your secure health connection

Epic

    • Free

Description

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:
• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Select features are also available on Apple Watch.

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart.

For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at mychartsupport@epic.com.

What’s New

Version 10.3.1

You can now customize your communication preferences better, access information in the redesigned COVID-19 activity more easily, and use the updated provider information page to learn more about your provider. We've also addressed a known issue with iOS 16 that impacted saved organizations and login settings. These features might become available to you after your healthcare organization starts using the latest version of Epic.

Ratings and Reviews

4.6 out of 5
164.3K Ratings

164.3K Ratings

Ream Mail ,

Life Changing 5*

Until someone in my community had shared their journey with Ochsner and their ability to communicate via messages and Zoom with their doctors, I was not familiar with the app for Ochsner nor had I ever been a patient there. I’ve currently been going through fighting cancer and was not receiving care that needed in Mississippi.
I downloaded the app; the world opened up.

All the specialists I needed to see were right there at my fingertips suddenly as well as the ease and simplicity too schedule appointments at my desired location/time/provider. In addition I’ve since been able too experience Ochsner and if could give more than 5*, I definitely would be. I had to have an EUS done there; every single individual I encountered regardless of involved in my care directly or indirectly, they ALL showed such kindness, respect, compassion, that I’d not had this kind of care anywhere else. And I mean everyone I crossed paths with and not just on the date of my procedure but also at a whole different location where I went to see my new Ochsner oncologist at Luling and again 5* too infinity more, because everyone right down to the receptionist and the individual working at their tiny cafe was AMAZING!
Thank you Ochsner for choosing employees that are obviously happy to be there doing what they do, I am quite grateful!! Keep up the great work!

Developer Response ,

Thank you for your review! We are glad to hear MyChart is working well for you.

mrsadingfield ,

Easy access to all my family’s critical health information

I love how easy it is to access my family’s critical medical information like lab results, MRI & X-ray findings, upcoming scheduled appointments, previous visits with our doctors, medication lists, request refills for our medications if unable to get to the pharmacy, viewing doctor’s after visits reports & follow-up notes (we can print hard copies for our children’s medical records for their special education files at their schools; “They” can’t claim “They” didn’t know!), and doctor’s letters for excused absence from school/work due to appointments or ER visits. You can also request to schedule appointments through the app, and connect via Telehealth/Zoom doctor appointments, too.
However, my absolute most favorite element of this application, and in my opinion the genius idea behind this application’s creation, contacting your healthcare providers with the utmost of ease, and getting a response from them, their team or office generally the same day or within 24 hours! Then being able to print that response in a hard copy for our children’s health records, again for school, is the absolute best thing I could ever have asked for in a medical application! What more could you want from this application?

Developer Response ,

Thank you for your review! We are glad to hear MyChart is working well for you.

preventive health believer ,

Overall excellent except for AARP Medicare from United HealthCare tracking.

While it is UHC’s change of processing claims office with new Group number and Health ID, it is the same insurance as all year except the Medicare UHC card had old processing off info. So, chaos happened when using only UHC card I had as they had not sent out the new cards yet and did not tell me or the doctors that the old processing office was no longer sending the claims along to the new office, the old UHC Provider processor was just deleting the claims! When I first got bills and saw on MyChart no coverage and called my customer service number, UHC customer service could not even find the claims! Many calls of two or more a week, most claims are found at new processing office after re-submit an email to the new POBox etc. and although the doctors “bill collectors” say this is on hold, in que for processing at new office for what MyChart say is way past due…. MyChart still says not covered and I need to pay—-inaccurately! This is causing me anxiety no matter how many times I call the doctors’ billing office and am reassured it is still processing and UHC says all claims have been paid! While it is UHC’s slow new processing problem, I would MyChart to correctly reflect what the doctor’s bill collectors say is the real status…re-submitted and processing with corrected insurance coverage office.

Developer Response ,

We're sorry to hear of your experience. MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, just email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.

App Privacy

The developer, Epic, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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