myPennMedicine 12+

The MyPennMedicine app is the absolute best tool I have seen any healthcare system use. Everything you need is in one place and easily accessible on your desktop and or mobile devices. It updates real-time keeps all your visit, studies and testing information at your fingertips. It’s like having ALL your medical records in your hand at all times, X-rays, actual film views, reports, lab tests, eye exams, hearing tests, and doctors notes. All your prescriptions and medical providers are there too.

The only thing I would like to see change is that every message you receive have a signature line that includes what message they are responding to and what doctor, practice and practitioner they are responding for. When you have many providers that each have many doctors, nurse practitioners, nurses, med techs and clerical staff sometimes it’s difficult know who they are responding for.

Having been part of multiple health systems none have been as convenient and all inclusive as Penn Medicines!

I have no idea how such an enormous organization can excel at everything they do but, they truly have their finger on the pulse. This app is fantastic. I see multiple specialists, a PCP and they have made my life so much easier by linking all my physicians from different organization together! I can see my test results in real time. The app is so helpful! I refer to it when completing forms I and it keeps my appointments and visit summaries! Reducing the amount of paper I have to keep! I can tell you honestly, this app for a chronically ill person is a game charger. If your healthy, first bless you, and second, use this app to stay healthy. The videos and information available on the app will blow your mind. Kudos to the app designers and developers! This is the face of an excellent organization and it’s just far superior to other apps that try to do the same thing.

The address for Penn Medicine location in West Grove needs to be updated to read “455 WEST WOODVIEW RD, suite 120, West Grove, PA”. Without WEST in the street name, the GPS directions takes you to a filed in the middle of a mushroom farm. Luckily I left extra time to get to my appointment, but it took several phone calls, which involved pressing numbers to get to the correct section in the queue. I kept getting the central call center. Although very kind, they had no clue how to get where i needed to be. And it was difficult since I was not familiar with the area. Would you please just update that address in your system so others do not end up 10 minutes away from where they should be and in the middle of a mushroom farm!!!! Thank you!!
Kim Patterson