Screenshots

Description

Manage your health information anywhere, anytime, with MyUPMC

With MyUPMC, you can:

• Send a message directly to your doctor’s office anytime

• Schedule appointments with UPMC providers

• Access your medical records and doctors' notes

• Conveniently manage your family's health

• See your test results, medications, immunization history, and more

• Manage your appointments and save to your calendar

• Renew prescriptions without calling your doctor’s office

• Quickly view and pay your bills

• Find a UPMC doctor, including primary, pediatric, and specialty care providers, and request to schedule an appointment 

Access is convenient, free, and secure!

For the best experience, please update your mobile device or iPad to the latest iOS operating system. If you experience issues, completely close the app, restart your device and open the application.

Encounter a problem? Need to ask a question? Please call the MyUPMC Support line at 1-866-884-8579, option 2. Have a suggestion or feedback? Email MyUPMC_Feedback@upmc.edu. Thank you!

Enjoying the MyUPMC app? Rate it now and let us know.

What’s New

Version 2.21.0

With this update, we’ve made some minor improvements and bug fixes.

Ratings and Reviews

4.8 out of 5
47.6K Ratings

47.6K Ratings

MieneKatzen ,

You are in Control of Your Own Health Results!

All my friends tell me how they hate using these “online portal accounts” because they believe that they are difficult to use. I used to feel that way too! But the UPMC portal was easy to setup and easy to use. It really does make reordering prescriptions easier and lab and test results are there usually in one day or less!! You can’t beat that! How awesome to not have to sit and worry about a blood test result or a scan until you can get another appointment to see your doctor for your result. There’s a brief review of your results right there at your fingertips! You have the control of your results! And you can message your doctor any questions that you may have. I especially like that I don’t have to call the office and take up the nurses time asking them questions that I can now directly message to my doctor. And I’m sure they appreciate it too!

Developer Response ,

We’re so glad you’re enjoying MyUPMC and appreciate your positive review! We’d like to share your review with other UPMC patients to encourage them to use the app. Can you please email us at MyUPMC_Feedback@upmc.edu so that we can share more details?

Ellisaurus ,

Still needs work

I like that I can see all of my test results in the app - that is a nice feature. The scheduling feature is ok, but about half the time I still need to call UPMC for assistance.

The appointment scheduler is 50/50. I find myself still having to call places to make appointments fairly often. But I do like that I can see when my next appointments is, with whom, and where it is located. That is very helpful on the day of the appointment.

However billing (and billing across UPMC in general) is ridiculous and needs work. If I select “details” to find out why I owe a certain amount, I should see the reason for the amount. Not the number merely repeated again without stating which service this fee is for. If I go to statements to see details, it once again just restates the fee but not the reason for the fee/service provided. I’ve had a lot of medical appointments recently and I’m finding it very hard to keep track of what I paid for which appointment when I am given no information. Also, some services like PT can’t be paid for in the app or on UPMC’s main website in the normal billing place?! Their bills state you can pay online, but I have to spend 30 minutes trying to find that specific bill and payment method. If the app had provided details of what I was paying for, I might not have received threats of sending me to collections in the mail from PT’s billing dept.

Developer Response ,

Hi, thanks for letting us know about the problem you're having with billing in the MyUPMC app. We are sorry that you've had a frustrating experience. Your feedback is very important to us, and we'd love the opportunity to work with you to fix the problem. If you'd like, please send an email with a brief description of the problem to our technical team at MyUPMC_Feedback@upmc.edu, and we will be happy to work with you to fix this issue. Thank you so much.

daynee73 ,

Quick App for GREAT information!

It took a bit to open and get it installed etc.. However, the wonderful UPMC call person was as patient as a mother teaching her child... ok, I am not very tech savvy...
We were on the phone over an hour!! Yet they never were anything but polite and helpful.
Once installed, I have yet to have a problem using it for whatever I wanted to see or do. Do I still call offices to make appointments, or check in to my appointment on the office itself? Yes, but the days of calling to ask when and what time my appointment is ( because I can’t find it in my iPhone) are over. Plus, you can see test results instead of waiting, calling, and holding for a nurse .

Developer Response ,

Hi! We’re so glad you’re enjoying MyUPMC and appreciate your positive review! We’d like to share your review with other UPMC patients to encourage them to use the app. Can you please email us at MyUPMC_Feedback@upmc.edu so that we can share more details?

App Privacy

The developer, UPMC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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