Mr. Cooper 4+

Revolutionary home loan tools‪.‬

Nationstar Mortgage Holdings Inc.

    • 4.8 • 24.2K Ratings
    • Free

iPhone Screenshots

Description

Stress-free Homeownership, At Your Fingertips.
Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, managing your home loan can be easy and stress free. Plus, we’ve made it even easier to…

Manage your mortgage from anywhere 24/7
Handle the basics with ease — safely and securely make payments or set up AutoPay.

Track your home value & equity
View your home’s value and equity as they change over time.

Explore personalized refinance options with Refi IQ
Get potential loan options based on your goals. It’s simple, quick, and secure.

Get prequalified & shop smarter
Enter your information and get an easy-to-access prequalification
letter in minutes.

Access your statements & other correspondence
We make finding our communications convenient and hassle-free.


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*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119
8950 Cypress Waters Blvd.
Coppell, Texas 75019

What’s New

Version 7.7.1

We’re always working to make the Mr. Cooper app better for you. Turn on auto updates to ensure you always have the latest version.

This update includes:
• Minor bug fixes and improvements

Ratings and Reviews

4.8 out of 5
24.2K Ratings

24.2K Ratings

Willblake13 ,

Never write reviews but this was worth it

I never write reviews but after buying my home through a small mortgage company, who then sold it off to Mr. Cooper, I was delighted to discover how easy the app is to use. My car payments are a nightmare to pay and make it next to impossible to check the remaining balance. Mr. Cooper makes it easy to track and schedule my payments, check my equity, pay additional principal, and breaks down interest charges vs principal charges so I can see the effect of additional payments. I truly hope they continue to service my loan.

Developer Response ,

Thank you for the 5 stars and your feed back. It's delightful to hear such positive words and it’s always a pleasure to serve our users. Have a wonderful day! Griselda

ICCTEK ,

Payment system is a joke

The application seems nice at first but irrespective payments selection, it applies payments the way it feels like it. One must call each time a payment is made to have someone else correct it on the other side.

As a matter of fact, I’m starting to believe this buggy service is considered a feature on their side because every time Ive called in to have a payment corrected according to my expectations and not to the application’s behavior, I’m “offered” refinancing.

It doesn’t matter if the payment is made using the phone app or the website itself; it always applies payments erroneously if you’re making extra payments towards the mortgage principal at the same time you’re paying a monthly mortgage payment in advanced.

The one feature that’s supposed to work, which is allowing customers to make payments easily, it’s the one that doesn’t work at large.

Please stop requiring your employees to offer refinancing over the phone when customers call because your stupid applications don’t work properly. We are not calling for phone advertisements. It isn’t cool!

On the bright side, their customer support representatives have been rather professional and very nice people in general, which is appreciated.

CoffeeBuzzBuzz ,

My payments are not applied correctly, AGAIN

The most important function of this app is to be able to make payments and that part of the app has been troublesome many times. I make extra payments to my principal the second half of the month and more than half of the time it applies the principal payment as my next month’s payment. I have taken screenshots to show that I requested principal-only payment and then my payment was applied incorrectly. The customer service group can’t explain why it’s happening. I have had to call for help at least 6 times. GET THIS FIXED!!! I should not have to call and have my payment corrected multiple times. This is the largest purchase I’ve made and it is being handled very poorly.

Without this recurring issue, where they are taking my money and repeatedly using my hard-earned money incorrectly, I would have given this app 5 stars!!!

Developer Response ,

We really hate to hear of your frustration regarding your payments, but we definitely want to help. Please reach out to us at social.media@mrcooper.com or (888) 509-2432 and provide your account number so we can better assist you. Thank you. Griselda

App Privacy

The developer, Nationstar Mortgage Holdings Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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