Manage your student loans conveniently and securely with Navient’s loan management app. Our app makes it fast, easy, and convenient to stay on top of your loan(s). Just sign in with your existing account login information and use the app to:

• Check activity and balances
• Make payments
• Access account tools and resources

Visit to learn more.

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What’s New

Version 1.2

This app has been updated by Apple to use the latest Apple signing certificate.

Bug Fixes

Ratings and Reviews

1.7 out of 5
482 Ratings

482 Ratings

Lasarah555 ,

Frustrated after weeks...

would you like an app that gives you your loan information? It's not this one. Would you like an app that gives you your transaction history? It's not this one. Would you like an app that helps you update your account? This might, but not easily. Would you like an app that takes your money? This one does it slick as a whistle. Would you like an app that gives you the status of your payments? If a statement thatyour loan is in repayment, this is the one for you. Simply, if you want to have the convenience of posting a payment but not caring how or where it went, then this is the app for you.

howtonotgetrippedoff ,

Navient app is difficult to navigate

This is not a user friendly fact it’s not an app (there are zero updates because they just don’t care enough about your experience) It’s basically just a bookmark to the website. The usability is not good and it’s hard to check your messages (you can’t on the app) It’s hard to find out any information about your loans in terms of the amount of interest paid with each payment, the amount that actually went toward your loans, whether they respected your loan payment allocation requests...which by the way they NEVER have for me. Basically the only thing that is easy is to link a bank account and pay the minimum payment....but of course they make that easier.

Also, if you pay the minimum, you are only paying interest. I did that for two years. I had the same amount of loans in Sallie Mae (which by the way had higher interest rates) and have already paid them off and still have $10,000 left in Navient making the same payments 🤔

JeyRandall ,

Needs major work

This app is convenient but it needs major work. I have used this app for the pass 3 years or so, since it first came to the App Store and it has not changed. The developers need to start taking advantage of the new technologies available. The app acts more like a website then an actual app. There are many apps that are websites but the app doesn’t function like one. It almost easier to just go to the website, which would be less of a headache. Some places for improvement: The user login— Touch ID is very useful. Second verification screen—when I ask for the account number or birthday you have to tap each empty space inside it should automatically jump to the next space once the first is filled, this world baca time saver. The loan payment screen—when I try specify an individual amount for each loan the scrolling does not allow me to see the blank to fill in the amount. These are just a few improvements I think would help this app.

App Privacy

The developer, Navient, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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