Commuting made comfortable with NYC Ferry. Come see just how easy (and enjoyable) your journey can be.
Here are 5 great things you can expect from the NYC Ferry app:
Help NYC “go green” with paperless ticketing! Buy and use tickets directly from your phone.
Take the stress out of your commute with live scheduling and real-time updates.
Get ready for an adventure! Explore NYC with our end-to-end trip planner.
Stay ahead of the game with push notifications for the routes that matter to YOU.
Love to ride? Take advantage of our 30-day Unlimited Pass! Available in-app only.
NYC Ferry (operated by Hornblower) proudly serves New Yorkers in Manhattan, Brooklyn, Queens and The Bronx along the East River. Our state-of-the-art vessels offer you a better commuting experience—all for the same price as a subway ride!
- Bug fixes
Ratings and Reviews
The best way to travel in NYC!
Before the NYC Ferry, it was not expected to hear it said that transportation (challenging anywhere, but especially in NYC) could be enjoyable in and of itself. Pleasant crews, clean vessels and professional service is kind of a unicorn. Not on these ferries. I almost envy them. Riding around this iconic harbor and it’s environs might become tedious but it doesn’t show. I would and suggest them and their service to everyone.
App Keeps Asking for Name on CC When There Isn’t a Section for It
Not sure why this app is on the store. I can’t buy tickets with my cc. I emailed support four days ago with screenshots of the problem and they never got back to me. So maybe someone will listen here? I am iOS 15. I downloaded the app on Wed. When I go to buy tickets I go to Select Payments. Then Manage Payments. I add my cc info. Pressed purchase. I get an error message that says I have to go back and add the name on the credit card. Cool. There is one problem though...There is no category for entering the name on the card. I wrote to Support and heard back from them that day. I supplied screenshots of the walkthrough. I thought this may be an app bug, so I force quit the app and ran it again. Nothing. I reinstalled the app. Still no Name on Card category. I am assuming this might be a database issue on their end. I had to buy my tickets from my desktop. This little bug kind of defeats the purpose of having an app to buy tickets. Please fix this.
Worst user interface in the whole App Store
The behind-the-scenes functionality of the app is fine, mostly. But the user interface/experience is probably the worst in the entire App Store. It’s pretty clear that nobody programming this thing has ever tried to use it in real life. It should be used in UI/UX courses as an example of how to do everything wrong. Just mind-blowingly incompetent. Please, just fire the entire UI/UX team and hire someone else — anyone else. Here’s just one example of the hundreds of failures: suppose you have one ticket already bought, but you want to buy another so that two of you can board the ferry. You can’t. Literally everything is like that in this app. Ask yourself: “What is the obvious, most helpful way to implement some particular feature?” And you can be sure they did it some terrible other way.
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The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Hornblower Yachts LLC
- 103.4 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- Copyright © 2019 Hornblower Yachts LLC