iPhone Screenshots


Want to do more than upload documents? Check out our new mobile app ‘ACCESS HRA.’ You can check EBT balance, Recent payments, Upcoming appointments, Documents on file as well as upload requested documents.

NYC HRA Document Upload is a simple way for people in New York City to provide copies of important eligibility documents connected to their SNAP/Food Stamps or Cash Assistance case in just 3 easy steps.

Use your mobile phone or tablet to quickly photograph and submit documents such as pay stubs or a utility bill.

Save unnecessary trips to a local HRA office.

Share your information safely. Document images and data are protected. No paper copies required.

Supports English, Spanish, Arabic, French, Korean, Russian, Simplified Chinese.

Do not submit applications/recertifications or periodic reports through HRA Document Upload.

Documents submitted through this service are subject to review.

Submission does not guarantee success or continued access to programs administered by HRA. Final eligibility will be determined by HRA upon receipt of all required information.

HRA stores your information securely.
We protect your information from unauthorized access, alteration and destruction.

HRA is not responsible for voice/text/data or any other type of costs resulting from using this service.

What’s New

Version 3.5

Minor bugs and enhancements

Ratings and Reviews

4.7 out of 5
695 Ratings

695 Ratings

Blooh Wee ,

Very fast and helpful staff. God Bless💕

Just get a number at the center then create your user ID in their computer while they assist you. Once your done you must call the number that shows on your screen. And that’s it they let you know what documents you need and so easy to upload everything on there fast app online. :)

ihatekali ,

Why can’t I upload Documents from my email

So I noticed one huge FLAW I can’t upload photos from my gallery I have to send in my terming letter to fix my case but it was emailed to me because I lost it and now I can’t upload the Email to my account it makes no sense to not be able to upload something from my phone to the app! I have to go out my way and print up a paper that I’m not gonna need next month. It makes no sense at all please fix this!!!!!

MannyLaj ,


This app is extremely useful. I had no problem uploading photos, it was quick and easy. It just needs to email a confirmation that the documents were received.

Developer Response ,

Thank you for your review! We are glad the app made it easier for you to manage your benefits.

App Privacy

The developer, Department of Information Technology And Telecomm, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


Department of Information Technology And Telecomm
54.4 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, French, Korean, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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