Olive Garden Italian Kitchen 17+

Bugs

In cart, the quantity isn’t shown. Even though the two items I added would be around 19, I apparently added another by mistake and though it still said two items the price had counted up. Looked at both items and no quantity. When I hit save again in the item and it brought me back to cart the price went up again but still only said two items. Yes, it is two items but one of them was on there three times but nowhere was that indicated.

There is a clear option which probably works but I went into the item again to count the quantity down. When I take it from one to zero, the button properly updates from Add to Remove but then the Remove button does nothing.

App is a bit buggy. Could use some improvement. I’m guessing if I play around with it some more I can work around these issues but I wanted to report them here. Hope the devs see this and have a WA Team that can validate this based on my description (I work for a software company on the dev team).

Developer Response ,

Hi The Kayroh - Thanks for taking the time to give us this specific feedback. We passed it along to our technical team, and they said that they released a new version of the App on Friday, 2.4.7, that has a fix related to cart issues. Could you please try updating to the latest version? Although it doesn't show quantity, it does show total number of items, and they will take your feedback and work it this for the next app release.

Frustrating!

This app could be good but it’s slow and frustrating! When you add an item there is a banner that says “Added!” and drops down from the top of the screen but never goes away. So if you’re ready to check out you need to tap on the “bag” icon on the top right corner of the screen, you simply can’t because the banner is still there from 10 minutes ago, covers it up so you’re never able to access the cart until you shut down the app and log in again. There is a “bag” icon at the bottom and one at the top right of the screen, same icon yet they have different purposes, bottom icon takes you to the menu, top/right icon takes you to the cart to check out. That’s very confusing and since the app is slow, you just can’t afford to waste any time trying to figure out how to pay. Also I added an item that didn’t show up in the order at the end, I guess the app didn’t register it.

This app needs a lot of work. It took me about 20 minutes to order food with the app, but would have been a lot faster if I had just called to order. Having this app defeats the purpose of convenience. Slow, not intuitive, have I mentioned how SLOW it is?

Creepy new invasive “feature!”

I’ve had the Cheddar’s, Olive Garden, and Longhorn Steakhouse apps installed for awhile so I can order from them easily. This was fine until the devs installed an annoying and creepy new “feature” with the latest update. All of a sudden anytime I clicked on a phone number from a website, app, or even from my contacts list - Cheddars, Olive Garden, and Longhorn Steakhouse suddenly showed up in this menu! They aren’t even in my contacts list! I DO NOT want to see their names pop up when I’m just trying to call my friends or a phone number for a business on a website. This is absolutely invasive, controlling, and ridiculous! I tried turning off multiple settings and the only way I could get rid of them was to delete the apps. Unfortunately this didn’t completely remove them - now the drop down menu says “phone phone phone” where their names used to be. So my call drop down menu has been permanently maimed by these apps! I’m reporting the apps to Apple and will never frequent these restaurants again - they’ve lost a customer! Invasive and unwelcome marketing!