PawSync

Name: PawSync
Rating: 4 (26 reviews)
Author: Vesync Technology Corporation

Active and happy pets

Free · Designed for iPad

26 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Vesync Technology Corporation
Language

EN
+ 9 More
Size

108
MB

Pawsync is designed to provide pet care solutions that support your pet's everyday wellness and give you peace of mind. Whether you want to keep track of your pet's meals, control your devices remotely, or get help from the community, Pawsync has you covered. Pet Wellness Our app tracks your pet's feeding data, provides pet behavior tags, and many other tools to help you discover changes in their consumption trends. You can also track your pet's visits to the vet, so you know when their next appointment is. Peace of Mind Remotely feed your pet anytime, anywhere. Customize their feeding schedules and monitor their meals in real-time. Our app is a must-have for pet owners because it allows you to make sure your furry friends are well taken care of. Smart Notifications Receive alerts when it runs out of food, if there's a blockage, and more. These notifications help prevent any problems by keeping you up to date on your pet feeder.

Ratings & Reviews

4.0

out of 5

26 Ratings

Developers should promise to release API
Jun 13

JustAGuyinNYC
Decent product but what happens if they get bought, stop support or whatever. Great hardware, accurate, reasonably reliable. They need to state that the access to the feeder will go on even if they stop supporting it by promising a release of API to open source. All the features run through the Pawsync servers, multiple feeding schedules, notifications, on demand feeding, record keeping.Maybe the product will keep feeding the one schedule if the servers or internet or even electricity is down, but it's still ewaste without a server.
Developers should promise to release API
Jun 13

JustAGuyinNYC

Decent product but what happens if they get bought, stop support or whatever. Great hardware, accurate, reasonably reliable. They need to state that the access to the feeder will go on even if they stop supporting it by promising a release of API to open source. All the features run through the Pawsync servers, multiple feeding schedules, notifications, on demand feeding, record keeping.Maybe the product will keep feeding the one schedule if the servers or internet or even electricity is down, but it's still ewaste without a server.
App is easy to use but there’s bugs
Mar 23

Cristinadammit
I love the layout and functionality of the app. I also enjoy tracking my pet’s food consumption and being able to ensure she’s fed while I’m at work. But my issue is with the meal tracking feature itself. The bowl has been empty for nearly an hour since her last feeding, and I’m getting notifications of volumes of food she “just” ate. Moments ago it told me she ate “0.7 oz of food in 1.5 minutes” which is impossible because A. It’s empty, and B. Her feeding is only 0.4oz per meal. The app is up to date, I’ve zeroed out the bowl, I’ve unplugged and replugged in the feeder and it’s not correcting itself. It’s been days of adjustments, updates, and resets. Still no improvement. Still multiple false notifications.

Developer Response
Thank you so much for your feedback, and we’re glad to hear that you enjoy the layout and functionality of the app, as well as being able to track your pet’s food consumption. We completely understand how frustrating it can be to deal with inaccurate meal tracking and false notifications, and we apologize for the inconvenience you’ve experienced.We are actively looking into the issue with ghost feedings and would love the opportunity to discuss this further with you to better understand the problem. If you're open to it, please feel free to reach out to our support team at support@pawsync.com so we can help resolve this as quickly as possible. Your feedback is invaluable, and we’re committed to improving your experience.Thank you again for your patience, and we look forward to resolving this for you.
App is easy to use but there’s bugs
Mar 23

Cristinadammit

I love the layout and functionality of the app. I also enjoy tracking my pet’s food consumption and being able to ensure she’s fed while I’m at work. But my issue is with the meal tracking feature itself. The bowl has been empty for nearly an hour since her last feeding, and I’m getting notifications of volumes of food she “just” ate. Moments ago it told me she ate “0.7 oz of food in 1.5 minutes” which is impossible because A. It’s empty, and B. Her feeding is only 0.4oz per meal. The app is up to date, I’ve zeroed out the bowl, I’ve unplugged and replugged in the feeder and it’s not correcting itself. It’s been days of adjustments, updates, and resets. Still no improvement. Still multiple false notifications.
Developer Response Apr 7
Thank you so much for your feedback, and we’re glad to hear that you enjoy the layout and functionality of the app, as well as being able to track your pet’s food consumption. We completely understand how frustrating it can be to deal with inaccurate meal tracking and false notifications, and we apologize for the inconvenience you’ve experienced.We are actively looking into the issue with ghost feedings and would love the opportunity to discuss this further with you to better understand the problem. If you're open to it, please feel free to reach out to our support team at support@pawsync.com so we can help resolve this as quickly as possible. Your feedback is invaluable, and we’re committed to improving your experience.Thank you again for your patience, and we look forward to resolving this for you.
Wish for more functionality
12/23/2024

Hellertown PA
I wish this app had the ability to add outside supplementary meals snacks that you might feed your cat throughout the day/week. It would give a more comprehensive idea of their caloric intake. I personally do not feed my cats solely dry food. Otherwise the app is ok for tracking and I love the convenience of the device.

Developer Response
Thanks for your input! We're excited to announce that manual meal input is currently under development and will be included in our upcoming update at the end of January. We'll let you know as soon as it's available and would love to hear your thoughts on how it works!
Wish for more functionality
12/23/2024

Hellertown PA

I wish this app had the ability to add outside supplementary meals snacks that you might feed your cat throughout the day/week. It would give a more comprehensive idea of their caloric intake. I personally do not feed my cats solely dry food. Otherwise the app is ok for tracking and I love the convenience of the device.
Developer Response 12/26/2024
Thanks for your input! We're excited to announce that manual meal input is currently under development and will be included in our upcoming update at the end of January. We'll let you know as soon as it's available and would love to hear your thoughts on how it works!
Fix bugs!
6d ago

New Alexa owner
Ever since the last update (3 months ago) the app no longer works correctly for notifications. For an example, when my dog eats her food I would receive a “dog has ate food in X amount of time” but all I get is duplicate notifications stating “there’s food in the bowl” when there’s no food in the bowl for the past hour. I’ve deleted the app and reinstalled, check all settings etc. As of this morning I’ve received multiple (4 notifications in a row) stating to zero out the bowl after I just zeroed it out. Nothing has fixed this- please fix
Fix bugs!
6d ago

New Alexa owner

Ever since the last update (3 months ago) the app no longer works correctly for notifications. For an example, when my dog eats her food I would receive a “dog has ate food in X amount of time” but all I get is duplicate notifications stating “there’s food in the bowl” when there’s no food in the bowl for the past hour. I’ve deleted the app and reinstalled, check all settings etc. As of this morning I’ve received multiple (4 notifications in a row) stating to zero out the bowl after I just zeroed it out. Nothing has fixed this- please fix

- Various improvements and performance enhancements.

Version 1.1.30

Aug 5

Data Linked to You

The following data may be collected and linked to your identity:
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- Usage Data
- Diagnostics
- Other Data
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The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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What’s New

Version 1.1.30

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