The new Publix Pharmacy app makes it even easier to manage prescriptions. Time-saving new features are just what the doctor ordered.
*Easy account setup
*Multiple prescriptions/patient management
*Prescription status, history & details
Scan to refill.
Use your camera to scan the bottle. Request a refill in a snap.
Be our guest.
Find a Publix Pharmacy, transfer prescriptions, and refill quickly without an account.
Switch it up.
Getting started with us is easy. Transfer all of your existing prescriptions to a nearby Publix.
One-time easy account setup.
Just scan a recently filled Publix Rx bottle or enter the number from the label. We'll fill in your account details.
Log in to access more features.
When the doctor calls in your next prescription, it will automatically appear in your app. Just log in to your account to see important details, get helpful notifications, and set reminders.
Just a tap away.
Tap to view which prescriptions are ready for refill, in progress, or ready for pickup.
Care for the whole family.
Add minors under 13 and pets to your profile. Members can also share profiles with others to allow access to prescription details and history.
The perks are endless.
All patients’ prescription cards are neatly organized in one spot.
Your feedback matters to us. Please contact the Publix Customer Care team with questions, suggestions or concerns.
Monday - Friday 8am - 7pm (EST)
Saturday 9am - noon (EST)
Ratings and Reviews
App is very slow every time I open, no matter if I’m on a WiFi network or my phone data. It’s slow to initially load and then slow again when I try to view the prescriptions tab. This has been the case for months.
There is no option to add a note to a prescription request nor is there an option to contact the pharmacist via the app (other than by phone call). Both of these features would be appreciated. It seems the pharmacy isn’t able to send messages via the app either. Example: I had an rx that the doctor just sent that said “in progress” for almost a week. I finally called the pharmacy and was told that insurance didn’t cover it and they “probably” had been waiting for the doctor to respond. Meanwhile, I’m assuming they are working on filling the prescription and it would be ready soon. If the pharmacy had the ability to send a notification or comment on the refill request I would have known the status and saved a phone call having to bother the very busy pharmacy.
Developer Response ,
Hi there. Thank you for taking the time to share your suggestions with us. We appreciate customer feedback as it helps us make enhancements in the future. We will share your thoughts with the team and consider them for future updates. -Allison
Cumbersome but Useful
I never knew there was an app before this standalone version came out, so my standards and expectations are probably different. Also, I'm using an iPad, not a phone.
Having said that, I was thrilled when this app came out! Yes, there are still times I will revert to calling in a refill because it's faster to do, and you can leave a voice mail requesting an earlier pickup time. So, one improvement for the app might be a place to leave a comment or request.
But the other point I wanted to make is this: I take over 20 prescriptions for a chronic illness. Until you have tried to manage that many prescriptions, all with different doctors, different dosing schedules, etc., you cannot imagine how difficult and time-consuming it is, especially when you already are not well, and don't have the energy to do it.
So, for me, I'm not so much interested in scanning a bottle. What I am just thrilled to have from this app is access to the information such as date last filled, refills remaining, etc. It is SO much easier than trying to locate and check each one of my bottles. Perhaps this is a different perspective on the value of this app. Yes, it could be improved, but I'm grateful for what I have!
Developer Response ,
Thanks so much for taking the time to share your comments with us. We value our customer's voice and are always looking for ways to improve the app experience. Your feedback will be shared with our development team. Thanks for shopping with us! -Matt
Hate new interface
New interface doesn’t tell you which script you have refills on so if you click the wrong one you could end up refilling a script that you don’t have refills on and you have to wait for them to contact the provider instead of letting you refill the correct script that DOES have refills on it like you could clearly see in previous versions of the app. ALSO takes FOREVER to load anything including script info. I tried to look and see which of two scripts of the same medication had refills and it took forever to load the info then when i went to refill it it still didn’t tell me which was which and i ended up requesting a refill on the wrong one and now have to wait for them to contact the doctor which makes no sense. They should just look and see that I have refills. Hopefully the pharmacy staff can compensate for the shortcomings of this app, and to be fair they are always very helpful so I am optimistic about that.
Developer Response ,
I am very sorry about the disappointment but we thank you for bringing this to our attention! We will send your feedback to the right team- Jessica
- Publix Super Markets Inc.
- 72.4 MB
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular,and iPod touch.
- Age Rating
- Rated 4+
- © Publix Asset Management Company 2018
With Family Sharing set up, up to six family members can use this app.