Pure Chat : Live Website Chat 4+

Pure Chat Inc

    • 4.5 • 518 Ratings
    • Free



Use the Pure Chat companion app to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat includes unlimited access to all of our core live chat tools, including unlimited chats.

With the Pure Chat companion app for iOS devices, you can chat with website visitors from anywhere! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!

What’s New

Version 3.020

Improved Connectivity

Ratings and Reviews

4.5 out of 5
518 Ratings

518 Ratings

John121234 ,

Had its hiccups

It was pretty difficult to actually implement about a year ago with lots of glitches but now it seems to work decently well!

winchbag ,

I don’t recommend PureChat at all.

The app is horrible. You try to get into the app to turn your chat on, and it’ll say the chat is on already (even if you turned it off), then it’ll freeze, then it’ll say it’s off. OR, it’ll tell you it’s on, so you’ll turn it off, and it won’t register. So what happens then is that customers keep using the live chat when you’re not available to help them, and you thought you turned it off!

Aside from this, when a customer needs help, you get into the app really quick and the app freezes and just sits there motionless for AT LEAST 30 seconds. Meanwhile, that customer is sitting there for that entire 30 seconds just waiting. This app is ridiculous.

ToughBastahD ,

What’s the point?

App logs you out every few days automatically, then you have to log back in. If you use this service for personal use, it might be okay, not for a business. If you run a business in an office, most likely you will be sitting in front of a pc. This service goes not offer a desktop app. This app is okay, have flaws such as the logout issue, can’t access the canned messages quickly, you don’t have all settings you have on the web version. Too bad, I wanted this to work.

App Privacy

The developer, Pure Chat Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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