Resident Center 4+

This app is very user friendly and the layout makes it easy to navigate through all the options available. I’ve used it to create work orders, pay rent, upload pictures and just basic communication. The turn around time for a response has been shockingly FAST!! Within minutes I get an update to my requests, and the best part about it, is how easy it is to use!

Hello. I just got docked for a late payment recently and can you please look into this problem? I don’t get an emails saying that I enrolled in Autopay and it doesn’t process through on the date you want to pay your bill. Upon saying that it works fine if I pay month by month instead of Autopay and I receive an email saying I paid. I wasn’t to happy speaking to the apartment managers because I spoke to them stating that my payment didn’t go through on Autopay using the same bank account that I always been using since I been living in my apartment from day one but I got turned down saying it was my bank. So I take their word for it and call my bank and they said autopay was not processed and nothing on their end was wrong and I had no restrictions on my account. The whole point I am saying is that if there is supposed to be autopay feature in the Resident Center app it better work because for me based off my discovery the Autopay feature failed me and it am suffering a $50 late fee plus my regular monthly bill because an app didn’t process the transaction when it was supposed to.

This app looks good and seems like a great tool, but it constantly signs me out and looses or deletes my login credentials entirely whenever it updates.

It also deletes anything I have typed in a maintenance request if I so much as open up control center, Notification Center or partially open a text notification to quickly respond. Why the devs of this app didn’t design it to save as you type and instead only designed it to save once you move onto the next part of the maintenance request is infuriating and seems like major failure on their part. However as crazy as it sounds, this is still a slight improvement from an earlier version of the app that would delete your entire maintenance request if you left the app, opened control or notification center or so much as turned your phone sideways.