Resident Center 4+

Love this app!!!!!!

This app is awesome and very easy to use. Even if you are technologically challenged you should have no problem using this app. You can pay rent (and set up recurring payments if you wish), view your current balance so you know when your payment has been applied. Repair requests can be submitted with ease. The repair section allows you to submit photos and you can view closed (completed) repairs. Two thumbs up.

Easy to use quick payment

This app makes paying on your rent super easy and fast. It would be awesome to have more sections where the landlord could put in things like who to contact for the utility companies you have available or would need to contact to make such transitions easier. Example your power company could be PG&E so you’d have that list with a number to contact. Everything available under your resident portal, even a link that would take you directly to the website. Maybe the app can have a reminder ability to remind you prior to the due date. I believe there’s so much you can do with this app to make it more user friendly and resourceful!

Developer Response ,

Thanks for the feedback! Information displayed on the app is tied to your property manager’s settings. As a quick tip, you can enable payment push notifications for when charges post. (Settings > Notifications > Push notifications)

All of a sudden, my payment is rejected

I set up to automatic draft to pay rent to rent each month. The autopay worked great for a couple years. My rent increased and I had to correct it. Now it’s rejected it every month. I deleted the old, created another and still rejected it. There is nothing on my landlord side or my bank account. I refuse to pay an expensive interest rate to use my credit card. You need help to fix this. I travel a lot for work and now I have to worry I have to pay even more if I’m away on business travel. This is an inconvenience. The make it even worse, there is no way to contact them for help.