RTS On Demand - Powered by Via 4+

A public transit service

Via Transportation, Inc.

    • 4.5 • 208 Ratings
    • Free

iPhone Screenshots

Description

Ride RTS On Demand within our Monroe Co., NY zones starting at just $1 at trip.

RTS On Demand service helps you enjoy a more customized, flexible, and reliable experience within the On Demand Zones: Brockport, Greece, Henrietta, Irondequoit, Lexington, Pittsford/Eastview, and Webster.

All RTS On Demand vehicles are ADA-accessible and have bike racks.

How it works:
- Request a trip
- Get picked up at your requested location.
- Share your ride with others.
- Get where you need to go!

Questions? Contact us at myRTS.com or 585-288-1700.

What’s New

Version 4.22.2

Performance improvements and bug fixes

Ratings and Reviews

4.5 out of 5
208 Ratings

208 Ratings

Riggi_Ronin ,

App is great but timings are always in flux

The rides are efficient and cost effective but the zones are not only limited, but the time from pick up and drop off always changes even when booked. Overall still a great system

ItsnotConfirmed ,

Confirmed

Im upset with booking a pick up via the app & having it confirmed. To find out it really isn’t confirmed and having the confirmed pick up to go past the hour confirmation. This happens way to much that there’s not point booking the ride knowing it want be there. Example: booking a 4:30pm pick up at 75 Kane Dr. during the week. I’ll get confirmation but I’d bet my week’s check it want happen! I don’t even bother anymore I just walk.

AfterglowLn19 ,

Horrible & unreliable service

It’s nearly impossible to book a ride, even though the buses are always empty. Even when you book a ride 24 hours in advance they never show up on time. The drivers say it’s the lack of drivers to cover the zones. Could be a great service, but it’s very unreliable sadly. Lately they have been picking me up at least 1 hour later than the time I booked it for. And in some other occasions they don’t even show up and mark you as a no show…

App Privacy

The developer, Via Transportation, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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