*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
Open the charging case.
On your mobile device, tap Settings -> Bluetooth and then connect earbuds and mobile devices.
Launch the Samsung Galaxy Buds app, and the follow the on-screen instructions to complete the connection.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
- Connect to and disconnect from a mobile device
- Earbuds & Charging Case battery status
- Ambient Sound (Samsung Galaxy Buds+ only)
- Active Noise Cancelling (Samsung Galaxy Buds Live only)
- Equalizer Setting
- Touchpad Setting
- Advanced Feature
- Find my Earbuds
- Earbuds Software Update
- iPhone 7 or later models with the iOS 10 and higher version
- The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
※ User Agreement
Following User Agreements are required for the app service.
Even if you don't agree the agreements you can use basic service but can't use disagree services.
[Required User Agreements]
- Bluetooth: Required for communication with Buds+ or Buds Live
- Improved application stability
Ratings and ReviewsSee All
Nice one Samsung
So I have all my music on my iPod touch right and I try to use the app and it keeps on insisting that it is not compatible with the iPod touch. To their credit it is a 6th gen iPod with some bad specs which doesn’t make any sense to why it wouldn’t be compatible but alright. So I try it out on my iPad where I get most of my work done and nothing. Still not compatible. There is absolutely no excuse for this it is running the latest version of iPad OS and has great specs. I think Samsung believes that everyone has their music on an iPhone, which is true for most people but some people just like to have a device for only music listening like the iPod, or the people trying to work during a pandemic like this one with an iPad. There is no excuse for this non compatibility and if there is a technical issue as to why this is the case please tell me Samsung. Thank you.
I am using a iPad Air 2 which according to Samsung’s reply to this review is not supported. I am using the Buds+. They still work with the device but not having the app is an inconvenience. I am still confused as to why the compatibility is only for these devices, my idea is that Samsung develops for each individual device which I have never seen before. I have to give them some props to trying to make this in the first place instead of only having Bluetooth or worse yet having it locked to one device. I am still curious if this is a technical issue or a software issue with the compatibility.
Developer Response ,
Hello again! Thanks for clarifying your iPad model and we are really sorry for the inconvenience. The minimum requirement for a Galaxy Buds App to work in iOS is satisfied by iPad Air 3rd Generation or later models with iOS 10 and later versions. The Galaxy Buds App is not compatible with older models. We would love to support all our users but this is unfortunately a hardware compatibility limitation which cannot be addressed by a software update.
I’ll start out by saying I honestly really enjoy the buds+. They sound awesome, plus the ambient mic mode and numerous other features are really nice. The issue I have is if I pair the buds+ through the app, my buds+ have no sound coming through them. My phone just sends the audio through the phone speakers like nothing is connected. If I just pair the buds+ through the Bluetooth connection menu in my settings for my IPhone X, they will function normally. If I pair them through my Bluetooth menu though I cannot pair them through the app, which prevents me from being able to use all the cool features. My phone and buds+ are both on the latest updates. I have also deleted the app and reinstalled it, just to make sure there wasn’t just some bad file I downloaded. Or possibly just a glitch in my download. I have had zero issues with other headphone companies and their software for their headphones. This is a sad deal for me, because I really want to be able to use these headphones to their fullest
exten. These are by far the most comfortable and best sounding truly wireless headphones I have had.
App can’t find the buds
I just downloaded the app and tried to pair them with it and no success. I’ve tried everything and still no luck. I even deleted the buds from my phone and re-paired them and the app still couldn’t find them. I don’t understand how they can be connected to my phone (11 Pro Max on 13.3.1) yet the app designed for the buds can’t find them. iPhone users have waited forever for these features to be available to us for them to finally be here and not function correctly, that’s a shame. This is a bad look on Samsung’s part when it comes to convincing more to switch to buds over AirPods. It receiving 1 star until this problem is fixed and would receive less if possible with it being a useless app.
Update: Since the hardware on the older buds don’t allow them to work with iPhone I ended up purchasing the Buds+. Not ideal at all I know, but they do work with the app now atleast. This is definitely a missed opportunity still though with the original Buds being so new and kind of punishes early Apple adopters. Now my only problem with the Buds+ is the Labs tab is missing from the iPhone app allowing iPhone users to access the extra ambient volume and the side tap for volume up and down. Fix that and all will be good.
Developer Response ,
We're sorry for the inconvenience it may cause. Buds+ has improved its performance and usability through an enhancement of both the hardware and software. Especially, by having a new chip that has a better connectivity and memory, Buds+ features an improved connectivity. In addition, it is compatible with iOS devices. Since iOS compatibility is made possible through the new chip, it is supported only for Galaxy Buds+. Thank you for your understanding.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Samsung Electronics
- 120.3 MB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
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- Age Rating
- © 2020 Samsung Electronics Co.,Ltd
With Family Sharing set up, up to six family members can use this app.