SecurLOCK Equip 4+

FIdelity National e-Banking Services

    • 4.4 • 2.9K Ratings
    • Free

iPhone Screenshots

Description

Allows a cardholder to control the how / where / when their payment cards are used via their mobile device. Turn your card on or off with the touch of a button. Set location based controls. Block international transactions or set spending limits.

What’s New

Version 1.0.26

Bug fixes and UI enhancements

Ratings and Reviews

4.4 out of 5
2.9K Ratings

2.9K Ratings

Stinky Jay ,

Working again!

After being unable to log in for weeks, the developer, in response to my review, asked that I call my financial institution. I did, and they could see that I had been locked out. Once they reset my account I was able to log in again! Giving them four stars for the correct advice and support. Generally I really like the app. It’s a simple interface, but I like that I can see immediately when I’ve used a debit card.

Developer Response ,

Hi, Jay!

It does look like you’re on the most recent version of the app (1.0.15) and are sorry to hear you’re still experiencing issues. They may be unrelated to the previous known issues, though!

Please get in touch with your financial institution so that we may look directly into your issue and resolve it ASAP for you.

Thank you,

SecurLOCK Equip Support Team

Sammmmmmmyd ,

Update on Sunday junked the whole thing!

Edit: after the update Sunday, I can’t use anything. Can’t log in, can’t change password, can’t even contact them about the issue. This is my bank card, so this is a major issue.

I thought this was going to help protect my bank cards, but now I wish I had never got it. It’s a super confusing app first of all. Turning things on and off, I’ve had my car declined several time and have to go in and figure out how to turn on/off what buttons to get it to work. Now some how I got logged out of the app completely and it will not take my password. I’ve tried resetting my password and it doesn’t send me an email with the token I need to change the password to get back in. When I try to contact them, it just goes to a blank white screen with nothing on it. I can’t find a number or anything to contact them, so I can get back into the app and finally get rid of the app completely once I’ve deleted my card. Don’t get the app. It’s an annoyance.

Developer Response ,

Hello, Sammy D!

We hear your frustrations and sincerely apologize for the issues that came with the previous version of SecurLOCK Equip (1.0.10).

While the workaround for the ‘LOGIN_103’ and password reset errors was a simple reinstallation of the app, this should not have happened in the first place. We are determined to do better moving forward.

With that said, version 1.0.15 of SecurLOCK Equip was released on Monday, 04/22/19. This new version should completely resolve all login and password reset issues.

If you continue to run into any kind of problem, please get in touch with your financial institution so that we may look into your issue and resolve it as soon as possible.

We hope you’ll give us another chance and appreciate your time and consideration.

Thank you,

SecurLOCK Equip Support Team

Krazy Kathy Jo ,

True Kindness in Caring @ AHCFCU

No matter if it’s a crazy Monday morning or a rush on Friday afternoons, Suzy & Angela are always kind even when I’m calling and their working the drive thru, they multitask to take care of their customers. The manager is amazing and really explains what the contracts say and will go out of her way to help you get the best deal and keep you at your budget each month. I wouldn’t bank with anyone else just because of them. Thank you for working so hard & being so kind. I hope Santa brings you everything that you desire 😊 God Bless all of you.

App Privacy

The developer, FIdelity National e-Banking Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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