SecurLOCK Equip

Name: SecurLOCK Equip
Rating: 4.5 (4552 reviews)
Author: eFunds Corporation

Finance

Only for iPhone

Free

4.6K Ratings
Ages

4+
Years
Category

Finance
Developer

eFunds Corporation
Language

EN
English
Size

74.1
MB

iPhone

Allows a cardholder to control the how / where / when their payment cards are used via their mobile device. Turn your card on or off with the touch of a button. Set location based controls. Block international transactions or set spending limits.

Ratings & Reviews

4.5

out of 5

4.6K Ratings

True Kindness in Caring @ AHCFCU
11/28/2023

Jesus hates evil
No matter if it’s a crazy Monday morning or a rush on Friday afternoons, Suzy & Angela are always kind even when I’m calling and their working the drive thru, they multitask to take care of their customers. The manager is amazing and really explains what the contracts say and will go out of her way to help you get the best deal and keep you at your budget each month. I wouldn’t bank with anyone else just because of them. Thank you for working so hard & being so kind. I hope Santa brings you everything that you desire 😊 God Bless all of you.
True Kindness in Caring @ AHCFCU
11/28/2023

Jesus hates evil

No matter if it’s a crazy Monday morning or a rush on Friday afternoons, Suzy & Angela are always kind even when I’m calling and their working the drive thru, they multitask to take care of their customers. The manager is amazing and really explains what the contracts say and will go out of her way to help you get the best deal and keep you at your budget each month. I wouldn’t bank with anyone else just because of them. Thank you for working so hard & being so kind. I hope Santa brings you everything that you desire 😊 God Bless all of you.
Update on Sunday junked the whole thing!
03/13/2019

Sammmmmmmyd
Edit: after the update Sunday, I can’t use anything. Can’t log in, can’t change password, can’t even contact them about the issue. This is my bank card, so this is a major issue. I thought this was going to help protect my bank cards, but now I wish I had never got it. It’s a super confusing app first of all. Turning things on and off, I’ve had my car declined several time and have to go in and figure out how to turn on/off what buttons to get it to work. Now some how I got logged out of the app completely and it will not take my password. I’ve tried resetting my password and it doesn’t send me an email with the token I need to change the password to get back in. When I try to contact them, it just goes to a blank white screen with nothing on it. I can’t find a number or anything to contact them, so I can get back into the app and finally get rid of the app completely once I’ve deleted my card. Don’t get the app. It’s an annoyance.

Developer Response
Hello, Sammy D!We hear your frustrations and sincerely apologize for the issues that came with the previous version of SecurLOCK Equip (1.0.10). While the workaround for the ‘LOGIN_103’ and password reset errors was a simple reinstallation of the app, this should not have happened in the first place. We are determined to do better moving forward.With that said, version 1.0.15 of SecurLOCK Equip was released on Monday, 04/22/19. This new version should completely resolve all login and password reset issues.If you continue to run into any kind of problem, please get in touch with your financial institution so that we may look into your issue and resolve it as soon as possible.We hope you’ll give us another chance and appreciate your time and consideration.Thank you,SecurLOCK Equip Support Team
Update on Sunday junked the whole thing!
03/13/2019

Sammmmmmmyd

Edit: after the update Sunday, I can’t use anything. Can’t log in, can’t change password, can’t even contact them about the issue. This is my bank card, so this is a major issue. I thought this was going to help protect my bank cards, but now I wish I had never got it. It’s a super confusing app first of all. Turning things on and off, I’ve had my car declined several time and have to go in and figure out how to turn on/off what buttons to get it to work. Now some how I got logged out of the app completely and it will not take my password. I’ve tried resetting my password and it doesn’t send me an email with the token I need to change the password to get back in. When I try to contact them, it just goes to a blank white screen with nothing on it. I can’t find a number or anything to contact them, so I can get back into the app and finally get rid of the app completely once I’ve deleted my card. Don’t get the app. It’s an annoyance.
Developer Response 04/24/2019
Hello, Sammy D!We hear your frustrations and sincerely apologize for the issues that came with the previous version of SecurLOCK Equip (1.0.10). While the workaround for the ‘LOGIN_103’ and password reset errors was a simple reinstallation of the app, this should not have happened in the first place. We are determined to do better moving forward.With that said, version 1.0.15 of SecurLOCK Equip was released on Monday, 04/22/19. This new version should completely resolve all login and password reset issues.If you continue to run into any kind of problem, please get in touch with your financial institution so that we may look into your issue and resolve it as soon as possible.We hope you’ll give us another chance and appreciate your time and consideration.Thank you,SecurLOCK Equip Support Team
Fix your forgot password feature
07/05/2020

Camoi06112
So the app randomly started asking me to sign in or sign-up all of a sudden. I enter my info and it says it’s invalid. I try the forgot password option several times and nothing. Checked all three of my emails including spam; and nothing. Of course it’s a four day weekend so I can’t get in contact with anyone and I’m unable to use my card -___-

Developer Response
Hi Camoi,We apologize for the issues! We’ve received no other reports of issues with SecurLOCK Equip’sForgot Password functionality. This sounds like a localized issue.Please reach out to your bank or CU so that they may contact us for assistance and resolution.Thank you - and again, sorry for the negative experience.
Fix your forgot password feature
07/05/2020

Camoi06112

So the app randomly started asking me to sign in or sign-up all of a sudden. I enter my info and it says it’s invalid. I try the forgot password option several times and nothing. Checked all three of my emails including spam; and nothing. Of course it’s a four day weekend so I can’t get in contact with anyone and I’m unable to use my card -___-
Developer Response 08/03/2020
Hi Camoi,We apologize for the issues! We’ve received no other reports of issues with SecurLOCK Equip’sForgot Password functionality. This sounds like a localized issue.Please reach out to your bank or CU so that they may contact us for assistance and resolution.Thank you - and again, sorry for the negative experience.
Need an update that doesn’t exist?
11/02/2022

Rex__14
After using for a few months and having relatively no issues, I went to unlock a card today to find that “this version is unsupported” and it sent me back to the App Store. However, the app hasn’t been updated in months. I tried uninstalling and reinstalling, got the same issue. A sad end to a useful service.Edit - I found a work around. You have to install the app on a different phone, re-register your cards, then log back in on your main. Luckily I had an old backup phone, but I would suggest fixing that.
Need an update that doesn’t exist?
11/02/2022

Rex__14

After using for a few months and having relatively no issues, I went to unlock a card today to find that “this version is unsupported” and it sent me back to the App Store. However, the app hasn’t been updated in months. I tried uninstalling and reinstalling, got the same issue. A sad end to a useful service.Edit - I found a work around. You have to install the app on a different phone, re-register your cards, then log back in on your main. Luckily I had an old backup phone, but I would suggest fixing that.

Security and performance improvements.

Version 1.6.0

Jun 16

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers