Shell US & Canada 4+

Pay with Shell Pay & Save

Shell Information Technology International B.V.

    • Free

iPhone Screenshots

Description

The Shell app is designed to help you make the most of your stop!

SHELL PAY & SAVE
This mobile payment application provides a secure and convenient way to pay for fuel at the comfort of your car, as well as purchasing any items inside the store at participating Shell stations in the United States.
• You can link your Shell branded credit cards, checking account (via Shell S Pay), PayPal, Apple Pay, Google Pay, Samsung Pay, or directly add your credit/debit card: Visa, Mastercard, American Express or Discover.
• To pay for fuel outdoors, simply unlock the pump using the app. Or to pay inside the c-store, present the app QR code to the cashier. Either way, you are back on the road in no time. Everything you need is in the app, including loyalty program integration, receipts, offers, and station locator.

FUEL REWARDS® PROGRAM
Shell Pay & Save eliminates the need to carry multiple cards, reduces the number of prompts you have to answer, and is integrated with the Fuel Rewards® program so you can save automatically on every fill up, every day!
• New to the Shell app? You can earn a one-time 25¢/gal savings by downloading the app and completing your first Shell Pay & Save fuels purchase.
• All Shell app users earn additional savings for continued use of Shell Pay & Save.
Participation in the Fuel Rewards program through the Shell app requires you to link a new or existing Fuel Rewards account in the app. See Terms & Conditions for complete details.

STATION LOCATOR
Find your nearest Shell station and a list of services quickly and easily, including which stations accept Shell Pay & Save mobile payment

What’s New

Version 5.3.0

Updates to Shell Car Wash.
Bug fixes and performance improvements.

Ratings and Reviews

4.8 out of 5
50.2K Ratings

50.2K Ratings

MR. NOS ,

A Free Gold Status to New Comers

Most of the time you may dine many join the “savings” club to receive any kind of savings off your gasoline purchase. Especially coming from a grocery store and gas station combo. Well, with the Fuel Rewards the savings are usually instant if it may be only .05¢ to start but also there are many in store or online purchases incentives that continue to increase the “savings “ amount. I get it it, loyalty inspires addition discounts for those frequently utilized products. This, the many you spend at one particular shop, the more they should give you savings incentives. Right from the start you save on gas and the more you use your “free” fuel rewards account when purchasing at Shell and it’s affiliated shops the more you will save. It’s really that simple. Cheers!

Developer Response ,

Thanks for the feedback and we are glad to hear your experience with the Shell App went well! Thank you for choosing Shell!

Buyer's remorse-C ,

Terrible customer service

I enjoyed the app and savings to begin with. However, when I had an issue and needed to contact customer support, I was treated poorly. I had an issue where I had more than one payment linked and my preferred payment was not the default even though I selected it to be. My payment was rejected and I was not notified via email, app, etc. On the app, nothing appeared out of the ordinary after making the transaction as usual. I didn’t see the issue until I went to fill up again. When I called customer service to get it taken care of and to report the system error I experienced, I was talked to SO disrespectfully. The agent literally raised her voice talked over me. I called again after trying to understand what happened (because at the time it wasn’t clear and she was not trying to help me understand) and when I asked for a manager, she said no. I called back with my bank because there were fees associated (and I was refused a manager). It was the same rude person. I had to ask HER if she would calm down to simply ask my questions. My bank refunded me the fees as a courtesy and I paid the remainder of my part. I deleted the app and haven’t used the app since then. Shell should be ashamed choosing such unprofessional people to offer customer support. It was a joke and in total a 2 week ordeal. I’m happily with Exxon now.

nowaproblemwithnickname? ,

Purpose of Shell phone app; OR NOT!

Seems I’m not the only one with app problems while attempting to pay my balances on line. What is the use of having an app icon on my phone? I have tried every month for almost a year to simply “tap” the icon entering my id and password only to get message saying info doesn’t match. Then get warnings that I will be blocked if I continue to try entering with “incorrect” info!?? So I search around trying “accountonline”, yada yada….which formerly worked (occasionally). Please tell me the purpose of an app other than the iconic Shell emblem? Please tell me HOW I’m to pay using the icon or other method of accessing my account to pay.
I assume citi cards or others handle the financial parts of the business?
Just for the record, I’m a Shell Chemical/ Oil Global retiree having retired in 2007 after decades of loyal and proud service. I’m really disgusted with having to battle monthly payments; as a consequence my use of products has reduced significantly which really bothers me. I want to support my company but I expect better financial methods in future payment concerns.
Sincerely yours,
M McDowell

App Privacy

The developer, Shell Information Technology International B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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