Shopbop

Name: Shopbop
Rating: 4.6 (1837 reviews)
Author: Shopbop Mobile LLC

Your online style destination

Free

1.8K Ratings
Ages

4+
Years
Category

Shopping
Developer

Shopbop Mobile LLC
Language

EN
+ 1 More
Size

120.4
MB

Enjoy 15% off your first Shopbop app order with code APP15. Exclusions apply. Full-price only. Must redeem in app on orders up to $2,500. Details: shopbop.com/appoffer The Shopbop app is the easiest way to discover and shop the latest clothing and beauty from over 1,000 established and emerging brands. Shopbop is the global online retail destination for style inspiration and discovery. Enjoy a comprehensive, hand-picked selection of ready-to-wear, accessories & beauty for women and men. Expect new arrivals, compelling editorial content and styling tips daily. Shopbop provides world-class customer service, plus fast and free global shipping worldwide & free returns in the U.S. and Canada. Shopbop is part of the Amazon.com Inc. group of companies. What’s in store: • Amazon Prime members enjoy Prime shipping benefits within the USA. • Discover the latest from over 1,000 established and emerging designers. • New arrivals, compelling editorial features, and styling tips every day. • Shop by category, designer, boutique & more—from dresses to denim, shoes to swimwear, always find what you're looking for. • Use “My Hearts” to keep tabs on your most-wanted items. • Detailed product pages make shopping easier than ever. • Get alerts when your favorite styles are low in inventory or go on sale. • Easy login with your Amazon.com account. • View your purchase history in “My Orders”. We would love to hear from you. Email appfeedback@shopbop.com with your feedback! By using this app, you agree to the Shopbop Conditions of Use (https://www.shopbop.com/ci/aboutShopBop/conditions.html) and Shopbop Privacy Notice (https://www.shopbop.com/ci/aboutShopBop/privacypolicy.html)

Ratings & Reviews

4.6

out of 5

1.8K Ratings

Consistency gets 5 stars
01/04/2020

Catlin19
More and more, online shops have become a bit of an bait and switch. Something looks great in the image, and what you receive is a sub-par imitation, or customer service is severely lacking and returns are more hassle than just taking the hit, and stuffing the terrible thing in the back of your closet. I’ve yet to encounter an issue that wasn’t easily remedied yet. Quality has been consistent; when I’ve needed to make returns, it’s been seamless; shipping is exactly as advertised (which is another rapidly expanding nightmare, with other online sites). 2nd day shipping is 2nd day shipping; not 2nd day, after the 4-7 business day processing period, and maybe you’ll get your items 10 days - 2 weeks after placing your order. So for consistency across all areas, it stands above others, who struggle to even achieve “hit or miss” status.
Consistency gets 5 stars
01/04/2020

Catlin19

More and more, online shops have become a bit of an bait and switch. Something looks great in the image, and what you receive is a sub-par imitation, or customer service is severely lacking and returns are more hassle than just taking the hit, and stuffing the terrible thing in the back of your closet. I’ve yet to encounter an issue that wasn’t easily remedied yet. Quality has been consistent; when I’ve needed to make returns, it’s been seamless; shipping is exactly as advertised (which is another rapidly expanding nightmare, with other online sites). 2nd day shipping is 2nd day shipping; not 2nd day, after the 4-7 business day processing period, and maybe you’ll get your items 10 days - 2 weeks after placing your order. So for consistency across all areas, it stands above others, who struggle to even achieve “hit or miss” status.
NEVER BUY HERE
10/17/2019

vmavalentinam
After trying to buy 3 times something from your website and getting a confirmation order the 3 times, just to realize later that my order has Being canceled without giving me any notice I’m supremely disappointed by the lack of professionalism of your Website. The first time customer service told me I got something wrong in my credit card info... so they just blocked the purchase without giving me or my bank any notice. So I didn’t got my things that I specifically pid rushed since I needed them. The second 2 times I used a different card and doubled checked the info with 2 other people doing the purchase with me. Same history, I get the confirmation email but when checking in the app, the order is rejected... here it comes the best part: I call customer service and the person in the phone tells me: they are all in a meeting so they can not help you now.... It is hard to believe that you are a serious business after all my attempts to get something from your website. You have a terrible way of communicating with your clients, and a really slow and not competent customer service. After this terrible experience I’m just rating you 0 in every platform or review that I can find and telling all the people about this awful experience. I know maybe it’s not a lot, but reputation is something that you should definitely care, at least care more than what you care of customer experience.

Developer Response
Hi, vmavalentinam. We are terribly sorry to hear this. Our goal is always to bring the best to our customers, and it sounds like we fell short. Please contact us immediately at appfeedback@shopbop.com for further assistance—we'd love to make this right.
NEVER BUY HERE
10/17/2019

vmavalentinam

After trying to buy 3 times something from your website and getting a confirmation order the 3 times, just to realize later that my order has Being canceled without giving me any notice I’m supremely disappointed by the lack of professionalism of your Website. The first time customer service told me I got something wrong in my credit card info... so they just blocked the purchase without giving me or my bank any notice. So I didn’t got my things that I specifically pid rushed since I needed them. The second 2 times I used a different card and doubled checked the info with 2 other people doing the purchase with me. Same history, I get the confirmation email but when checking in the app, the order is rejected... here it comes the best part: I call customer service and the person in the phone tells me: they are all in a meeting so they can not help you now.... It is hard to believe that you are a serious business after all my attempts to get something from your website. You have a terrible way of communicating with your clients, and a really slow and not competent customer service. After this terrible experience I’m just rating you 0 in every platform or review that I can find and telling all the people about this awful experience. I know maybe it’s not a lot, but reputation is something that you should definitely care, at least care more than what you care of customer experience.
Developer Response 10/22/2019
Hi, vmavalentinam. We are terribly sorry to hear this. Our goal is always to bring the best to our customers, and it sounds like we fell short. Please contact us immediately at appfeedback@shopbop.com for further assistance—we'd love to make this right.
One of the best shopping apps
11/23/2019

Tkuretsky
I ❤️❤️❤️the Shopbop app. I have been a customer for a long time and while they carry some of the best styles of women’s clothing at all price points they really out did themselves with the app. Here’s what I love - you can swipe and see all the photos within the scroll you don’t have to click through. I also like when you do click on it you can go back and it takes you right back where you were in the list. Check out is super easy. The only thing I would change is to not put a cap on my hearts 🤣 I have run out of space on that. 🤣
One of the best shopping apps
11/23/2019

Tkuretsky

I ❤️❤️❤️the Shopbop app. I have been a customer for a long time and while they carry some of the best styles of women’s clothing at all price points they really out did themselves with the app. Here’s what I love - you can swipe and see all the photos within the scroll you don’t have to click through. I also like when you do click on it you can go back and it takes you right back where you were in the list. Check out is super easy. The only thing I would change is to not put a cap on my hearts 🤣 I have run out of space on that. 🤣
Pop ups and redirects. No back button. 0 stars
03/03/2018

Kmalonek
Your app drives me crazy I’ll be browsing through a search I made, with filters and such, and all of a sudden one of your dumb pop-ups appears on the bar on the top of the page, which is so easy to click on by accident when you’re scrolling...so without fail it happens and then I can’t get back to where I was because there’s no back button, and I have to do my search all over again and find my place. It is unbelievably frustrating. I don’t want to see your Calvin Klein underwear sale!!!!! and I don’t want to look at your so called must-have’s!!! I want to continue browsing what I was browsing to shop for. Pop ups and advertisements are meant to drive customers on news sites etc to *your* website. I’m already there. Or you advertise your curated sales in a section of the home page. So poorly designed and difficult to use. I’m a loyalist who shops online all the time. Your app is annoying to use for other reasons but this problem is most glaring. FIX THIS!
Pop ups and redirects. No back button. 0 stars
03/03/2018

Kmalonek

Your app drives me crazy I’ll be browsing through a search I made, with filters and such, and all of a sudden one of your dumb pop-ups appears on the bar on the top of the page, which is so easy to click on by accident when you’re scrolling...so without fail it happens and then I can’t get back to where I was because there’s no back button, and I have to do my search all over again and find my place. It is unbelievably frustrating. I don’t want to see your Calvin Klein underwear sale!!!!! and I don’t want to look at your so called must-have’s!!! I want to continue browsing what I was browsing to shop for. Pop ups and advertisements are meant to drive customers on news sites etc to *your* website. I’m already there. Or you advertise your curated sales in a section of the home page. So poorly designed and difficult to use. I’m a loyalist who shops online all the time. Your app is annoying to use for other reasons but this problem is most glaring. FIX THIS!

• Thank you for using the Shopbop app! We’ve made lots of bug fixes and performance improvements to make your experience smoother. • Do you have ideas for updates? We would love to hear them. Please email us at appfeedback@shopbop.com.

Version 3.51.0

8h ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

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Copyright

Developer Website

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Shopbop

Your online style destination

Ratings & Reviews

What’s New

Version 3.51.0

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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