Let the easy-to-use Signia app empower you on your hearing journey:
• Be in control – Adjust the volume via remote control and tailor settings to your personal preferences with the Signia Assistant*.
• Be confident – Connect with your hearing professional via TeleCare* and rely on quick answers in easy how-to videos.
• Be healthy – Keep track of your physical fitness and hearing activity with My WellBeing*.
*feature availability may vary according to e.g. hearing aid model, firmware version and TeleCare availability in your country.
PLEASE READ THE USER GUIDE OF YOUR HEARING AIDS BEFORE USING THIS APP.
• Text corrections
Ratings and Reviews
I use the app daily to make changes to my hearing aids and when they added the My Wellbeing tab I would sometimes check this a few times a day; after a walk to see how many steps and again at the end of the day to see totals. After the most recent update to the app, if I check the My Wellbeing tab midday, it will not update later in the day. I tried going into the chat on the app and that was of no use with this issue.
Room for Improvement
I’ve had my hearing aids and have been using the Signia app for about 7 months. I’m mostly pleased with both the aids and the app. But there are a couple of things I’d like to see. 1. Dark mode. I keep my hearing aids in until I’m ready to go to sleep, and then I like to lower the gain to 0 to avoid feedback taking them out. I have to switch over to this BRIGHT WHITE app to do that. PLEASE give us the option to follow the phone’s settings for dark mode. 2. Individual access. At this moment, the cover is not staying on the left hearing aid, so I’m not wearing it. The app thinks it has to be in contact with both in order to access settings (other than gain), but I’d like to at least be able to see the settings for the right one that’s in service. 3. There seems to be a spurious error message that the app uses the iPhone’s speaker to control the aid, and it asks me to raise my audio volume, but it works just fine if I don’t. Please remove that error message, or make it clearer just why it’s appearing. 4. It also might be nice to be able to create our own programs. I only ever use Universal because the others don’t seem to make any improvements in my listening environment. 5. The app keeps telling me that the aids have different firmware versions, but when I look at the Versions tab, they’re identical.
Developer Response ,
Thanks for the feedback. 1) we have submitted the Dark Mode feature request to our developers for consideration. 2) You are correct in that the app cannot make a full Bluetooth connection to the hearing aids if one out of the pair is missing (e.g. off). The app can still make basic remote control changes to the existing hearing aid (program, volume, sound balance, etc.) but more advanced changes would require a Bluetooth connection. Just in case, you can go into the iOS native menu to make adjustments to the hearing aids if you can't find the adjustment you want for the single hearing aid you still have - triple click the iPhone's Side or Home button to access that menu. 3) The message about the iPhone speaker being too loud/quiet is related to the app reverting to a back up communication mode to send instructions to the hearing aids. If Bluetooth is missing, the app will use the phone's speakers to communicate to the hearing aids. Above or below a certain volume level, the message will trigger although, as in your case, the output from the phone speakers is still loud enough for the hearing aids to detect. Results may vary depending on phone type, if the phone has a case on it, etc. so it would be difficult to tailor that message for each unique setup which is why it appears as it does despite successful communication in this mode. 4) We have submitted the feature request for end user, customizable programs to our developers for consideration. 5) this is an issue with the app that will be resolved in a future version. If it becomes too bothersome, you can try to uninstall/reinstall the app to see if that prevents this message from appearing erroneously.
Compression is not feasible!
I have a pair of new Signia 7AX ITE hearing aids for the record.
I wholeheartedly agree with previous reviews of the controls available to the users yet alone tying the hands of the professional AuD by not allowing them to adjust certain protocols such as your bad compression algorithm.
I literally dislike your compression and as you suggested to others about setting issues I did go to my AuD. With his inability to adjust attack and duration of release because the software you set them up with, he can not adjust this feature.
So with no control of this compression feature, I told him then turn it off. As you already know, he cannot because your software doesn’t give even him ”the professional AuD” the ability to do so.
So stop telling folks to go see your AuD and they can program the hearing aids as needed.
THEY CAN’T! You simply do not give them the ability to do so!
Yes, I would like my personal setting to stay as I programmed them and return to the same when turning them back on.
There are many knowledgeable folks out there wearing your hearing aid and are versed in audio, be it Amateur radio, musician or stereo enthusiast. Give us and the pro AuD a break and give them more control to satisfy us your customers.
Developer Response ,
Hello. Thanks for the detailed review. I suggest that you go back to your audiologist and have them call into our Audiology team for assistance programming. The compression settings you are referring to are adjustable in the programming software if the fitting formula used to fit your hearing aids is set to a traditional formula rather than the proprietary one. With the proprietary formula, those compressions settings are locked as they are preset to ensure that the technology in the hearing aids are used to their fullest capabilities. However, there are many audiologists out there who still prefer fitting with traditional formulas as they like to tweak the aforementioned settings. Hopefully, with this small change, you can work together with your audiologist to achieve the sound you prefer.
Since hearing aids are categorized as a medical device, there are restrictions on how much access the end user has to adjusting the settings of the hearing aids. Nevertheless, we do appreciate your feedback regarding more advanced controls and will take that into consideration for future app development.
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- Sivantos Pte. Ltd.
- 372.2 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
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- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- This app may use your location even when it isn’t open, which can decrease battery life.
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