SkyOne 4+

The navigation is difficult, and many features do not work. The mobile check upload feature is currently disabled for some reason. The workflow doesn’t make much sense.

The new update changed this mobile banking app from a 5 star and one of the best in the business to a 1 star. It used to have a simple navigation page and responsive app but now the app is either unclear or slow. I press my account and don’t know if it’s not the correct process to open my account or if the app is just slow. So I do it again. And again, and only on the third time does the account open to show me anything. This is just one example but it happens with multiple features consistently throughout the app. I would move back to the old version if I could since that worked much better and was much more intuitive.

Closed my account and moved banks over this horrible app. How many negative reviews will it take? Someone should be fired over this horrendous app and website. And what’s with the modern trend and obsession with websites putting content in large segmented blocks where you see very limited information per page. Use to be able to see so much per page and now only can see maybe 1-2 transactions per page. Cannot even scroll through transactions without the app thinking I tapped on a transaction to open another page, which serves no purpose to begin with. And no, I don’t want to click 4,821 times to look through transactions. Absolutely dismal.