iPhone Screenshots

Description

The SleepMapper app pairs with the SmartSleep Deep Sleep Headband and the connected Sleep & Wake-Up Light devices. Download the SleepMapper app to awaken to a better day tomorrow.

Enhancing deep sleep

With SmartSleep Deep Sleep Headband: Learn about your actual total sleep, awake times, and your deep sleep. See the Sleep Boost improvement to your sleep, along with tips to continue to improve your sleep health. Get support for the healthy sleep you deserve.

SmartSleep Deep Sleep Headband is a wearable sleep solution, proven to help improve the quality of your sleep for those who do not get enough sleep due to lifestyle. Sound tones enhance the “slow waves” your brain produces during deep sleep. Feel more rested and refreshed without changing how long you sleep.

Waking up refreshed

With SmartSleep Sleep & Wake-Up Light: Fall asleep relaxed, wake up refreshed and learn about your bedroom environment. Monitor amongst other the light and sound levels so you can adjust to improve your sleep.

Philips SmartSleep Sleep & Wake-Up Light is our premier Sleep & Wake-up Light and is designed to help you wake up refreshed after a productive night’s sleep. It combines the benefits of a Wake-up Light with RelaxBreathe, a guided wind-down-to-sleep feature that helps calm your body and mind – and offers extensive app-enabled customization for personalizing your sleeping environment. Philips SmartSleep Sleep & Wake-Up Light is part of our full range of light therapy products created to get you into a positive sleeping, waking and living routine.

You’re part of our first release of our sleep platform and we’d love your help to continuously improve. We welcome any feedback on how you’re finding the app, additional features, and improvement. Thank you for supporting and joining our healthy sleep community.

Please note SleepMapper supports Philips SmartSleep Deep Sleep Headband and the connected Sleep & Wake-Up Light devices. For CPAP devices, please download the DreamMapper app.

For more info visit Philips.com/SmartSleep
This app is compatible with HealthKit for sleep tracking purposes.

What’s New

Version 3.11

Thanks for using SleepMapper.
With every update we add new features to improve your sleep.
Suggestions? Send us your feedback via the “Send us your feedback” button in the app.

This app update includes:
- Improved usability and minor defect fixes
- Support for Spain and Portugal
- New: widget to quick view last sleep session and 7 day average

Ratings and Reviews

4.7 out of 5
1.6K Ratings

1.6K Ratings

MES80 ,

Disappointing waste of money

I was on the fence about shelling out $200 for a high end wake up light when there are far cheaper options, but it looks really cool so I bought it.

The initial setup was a snap and everything was up and running. Within a few hours it lost its connection to WiFi. I ran through all the troubleshooting steps to no avail. I finally gave up and went to bed. I started the whole process the next day. Once again ran through troubleshooting, no luck. Checked the website no real advice there

I have reset the device more times than I can remember, I have uninstalled and reinstalled the app. I have powered my phone off and on and eventually got this to connect, only for it to lose its connection. Once again repeating the same steps and it won’t connect. Now I see it’s a known issue. Don’t even bother wasting your money on this, get a less expensive wake up light and a sleep tracker app and you will have most of the same functionality for a tenth of the price.

Developer Response ,

Thanks for your review. We're sorry to hear that you've been experiencing connection issues between the SleepMapper app and your SmartSleep Wake-Up Light, and we can imagine how dissapointing and frustrating this must have been - especially so after trying many steps to resolve the issue yourself. Did you perhaps also check whether the Wi-Fi Assist feature on your iPhone is activated? Wi-Fi Assist will switch to a cellular data when your phone's wifi connection is weak, which means in that case you can't control your Somneo. Therefore, we recommend turning this feature off when using the SleepMapper app. We hope this helps, but should this not be the case, please contact us via philips.com/support: we'll then be able to take a closer look.

Kind regards,
Philips SleepMapper Team

PhillyDude01 ,

Another buggy Philips app

Edit: I finally found a workaround on my own after contacting Philips as requested below in the developer’s response and being ignored. I keep being told the issue was caused by me using multiple phones but it started with a fresh install on the very first phone. It also kept occurring after several resets of the sleep light and a fresh install of the app. While the light is attempting to connect there is a small hyperlink that says “wrong password” near the bottom. Clicking it somehow stops the cycle and allows the light to connect. Obviously a glitch but just thankful I finally figured it out. The light was perilously close to being tossed in the trash before I found this workaround.

I use this app and also use Philips DreamMapper and both apps have been hugely frustrating from the start. DreamMapper can never connect to the backend server and I constantly lose access to my data. This app keeps insisting my phone and wake up light are connected to different networks after I add the wifi info to the wake up light (spoiler alert, they’re not). The only resolution is to completely reset the light and try again. I’ve done that at least a dozen times and tried different phones, different mobile OS’s, tablets, three different routers and I STILL get the same “different network” error. It’s so bad, I’m ready to begin avoiding any Philips products that depend on a companion app.

Developer Response ,

Hi there, thank you for getting back to us and for your additional feedback. We regret to hear that your experience with both the SleepMapper and DreamMapper app has been so frustrating and that you haven't received a response from our colleagues yet; could you let us know via which channel you've contacted us regarding the issues with the SleepMapper app?
It could be that the glitch was caused by trying multiple phones. Connecting with multiple phones is not supported; only one device can be connected with one phone. When troubleshooting and switching phones, it’s important to reset the Sleep and Wake-Up Light before trying to connect to the new phone (the earlier phone will not connect anymore by default because of security reasons). What could also help, is to disable the Wi-Fi assist feature in the phone settings. Sometimes the Wi-Fi connection drops in the background. Either way, we're glad to hear that you're now able to connect the app to your device. If you have any questions for us, now or in the future, then feel free to reach out to us via Philips.com/support. Enjoy your week (and your Somneo, of course)! Kind regards, Philips SleepMapper Team

willboiss ,

Will not connect. (updated)

Echoing some other reviewers from this month—the current version of this app has a bug that prevents it from connecting to my Somneo for any longer than a few minutes, if it ever connects at all. My Somneo *is* connected to the same Wi-Fi network my phone is on—I see the Wi-Fi icon on the Somneo’s screen—but the app doesn’t recognize this. I’ve tried hard-resetting the Somneo repeatedly, to no avail.

Update: After upgrading my iPhone, this app finally connects reliably. But my old phone was an iPhone XS, so it’s not like it was outdated or anything. Short of buying a new phone, I’m not sure how to fix this issue for others who may still experience it. (Maybe try a factory reset?) The temperature and humidity graphs are very useful, and I’m a lot happier with my Somneo now.

Developer Response ,

Update: Hi, thanks for getting in touch. Glad you're loving it! Thanks for the comments!

App Privacy

The developer, Philips, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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