SSO is now supported on mobile! Sign in to the Solutionreach iOS app using your organization’s single sign‑on credentials—fast, secure, and convenient.
Take Solutionreach with you—anytime, anywhere.
The Solutionreach mobile app brings powerful patient communication tools right to your phone, helping your team stay connected and responsive on the go.
The mobile app includes the key features you know and love from the desktop experience, with real-time syncing so you can seamlessly transition between platforms without missing a beat.
Key features include:
- Communicate with patients in real time via text to answer questions, confirm appointments, notify patients of office closures, collect images, and more.
- Review patient information quickly and securely.
- Use message templates to communicate faster, including sending Intake and Payment requests directly from your phone.
- Access patient message threads, including full message history and view attachments sent or received.
- View upcoming appointments for the day or week in the Appointments tab.
- Launch telehealth visits with patients directly from the app.
* An active Solutionreach account is required to use this app.
My staff only has the windows desktop app. I have access to the iPhone app and at Time I would not share the iPhone app because I felt it has too many problems. For example, there are read messages in the inbox on this iPhone app that we have already dealt with and archived. It is like the iPhone app doesn’t sync with the desktop app. I cannot tell if there are messages that need attention or were never dealt with. Also they clear Flags before they archive messages on your windows desktop app yet on your phone app there are messages that are archived that are flagged. Why is this? I have been using the app about 4-5 months now. I notice the most recent update was 2 days ago. Are these issues going to be fixed? Your windows app has a beta mode which has these exact same issues (archived messages show in inbox and flagged messages do not behave right) and a non-beta mode. WE DO NOT WANT TO BE BETA TESTERS. WE ARE NOT PAYING TO BE BETA TESTERS. Can you please make a non beta version of this app or have an option to opt out of this beta version?
Developer Response
We'd love to talk to you more about the issues you are seeing so that we can fix them. Would you mind messaging us at srcmobile.feedback@solutionreach.com with your practice information so that we can troubleshoot and correct these issues?
Schedule is confusing
Alyssakorst
The schedule portion of the app doesn’t show columns/ ops and it doesn’t show as an actual schedule. If a patient texts and needs an appointment it’s impossible to see gaps in the schedule or what ops have open time. Also the huddle feature isn’t available on the app. No benefit to the app with this.
Great application for flexibility
Mehahahahaha
The updated version of the app is amazing! It makes life so much easier to have access to our office within our phone from anywhere on the go!
Lots of improvements
jehejirnc
Great to have the platform available on my phone. Ive noticed many improvements lately and the focus on customer feedback is felt!
We’ve expanded Single Sign-On support to our iOS app. Users who previously could only sign in via the web can now securely access their accounts directly from mobile.
Version 2.3.0
The developer, Solutionreach, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Solutionreach, Inc.
Size
57.3 MB
Category
Medical
Compatibility
Requires iOS 17.1 or later.
iPhone Requires iOS 17.1 or later.
iPad Requires iPadOS 17.1 or later.
Mac Requires macOS 14.1 or later and a Mac with Apple M1 chip or later.
