Starbucks 4+

I’ve been using the Starbucks app going on 4 years now. The app is showing some major glitches as of late. Twice in the past two weeks have I not received my mobile order because the app randomly “auto selects” a different option and then even after I reselect the correct option it will then for a second time reselect the WRONG option. Unaware of this I don’t notice and as a result don’t receive my order. Per example it continually selects an old store I haven’t ordered from in months, I will change it to my current store and again without me noticing it will auto select the previous store. I then find out when I get to the correct store and my order wasn’t placed. Today the app “auto selected” an old seasonal gift card rather than my gold card that I use daily to order with. It showed the picture of my gold card when I placed my order but the last four numbers were different, the picture just hadn’t changed. So when I arrived to pick up my order I open the app to see it yet again had not placed my order. The Starbucks store teams and customer service are always gracious and fix the issue which I greatly appreciate! However this is unacceptable that the Mobile App can not deliver the same results and continually cause failed orders.

Hi there, my name is Jayne and I am a big fan of Starbucks. I literally eat, sleep, dream Starbucks and I’ve always wanted to work in the cooperation but like with the CEO, heheheh. I know this is crazy but I’ve had this genius dream because all I do is think about what new creation I’m going to make on the app and buy the next day. I had this dream that the app was a place people can follow each other and make their own creation of drinks that they have made and have ordered and LOVED. The drinks would be on your personal account obviously that you have had like I said from something you made up, and basically other people would be able to follow you and see what you have posted on your page of drinks you’ve had or whatever it is. Once someone has tried your combination and liked it, YOU would be the one to receive 5 stars let’s say or whichever amount of stars you get now for ordering a drink off the app. This would be an awesome idea if it were to ever be real, but I just thought I would share :). I make up my own personal customizations every single day and try new things and the baristas look at me like “ what are you doing girl” and I love it every time. I will share some of my drinks on another post on here.