Starbucks 4+

Me and my family travel just to Palisades Mall to shop and watch a movie. Starbucks used to have a store in the mall which was Amazing. Coming from working so much to having a family day. All I want is a coffee from Starbucks. Now since they closed this one down the only one they have available is the one in the Target. You are not allowed to pre order and when you get there to order they only have 2 to 3 people on staff. The only 2 times I have went to that Starbucks I had to wait at least 40 minutes just to place my coffee order. Just standing there in line I witnessed at least 10 customers walk away due to the long wait and getting frustrated. If you were planning to close the main Starbucks then what you should have done was make sure you have extra staff at the Target Starbucks. It makes no sense to close one location and push everyone to order from the other one and you don’t give them enough staff to get the job done. You can look at my account and see how much coffee I drink from Starbucks and I tell you this due to the wait time and aggravation I will NOT be ordering from this location any longer. I guess I will have to go to Dunkin Donuts to get my coffee like everyone else that got disgusted by the situation.

I was visiting my local Starbucks as I do every day this morning. The Lake pointe/Emerson, Georgia Starbucks. Location has to be one of my favorites. Whoever put this team together hit a home run. It was a very busy morning as it is most mornings and I marveled at how all of the employees were scurrying about doing their jobs and stopping to help others just with simple little task in between their own task. I counted eight employees at one time just moving about taking care of business. It was refreshing to see an attitude that is “let’s get done whatever needs to get done” instead of “it’s not my job.” This fine group of people have a great thing going and I really do appreciate them. They are always very purposeful in greeting everyone as they come through the door and in addition, bidding them a good day as they leave. Most Starbucks that I visit are very efficient, but this store is far and above the others, when it comes to the personal touches and great service. I have yet to meet an employee at this location that is not personable and very kind and genuine. Please give a big thank you to my local Starbucks family. They are all doing a great job and I hope they do realize they make a difference in people’s day.
John Read