Starbucks 4+

To begin with this app is not very user friendly if you’re new to it you need a freaking manual to successfully navigate it and complete a purchase. Secondly and most annoying is the fact that there are a million ways to find millions of items to spend money on but if you want to remove an item from your shopping cart you have to cancel the entire order. I still haven’t figured out if you have to fully complete the order then start over or if there’s a way to cancel the order without actually having to place the order. I mean SERIOUSLY who the hell makes an app to purchase items from their store without a drop down list where you can go back and remove an item or revisit an item and adjust size or add another flavor if so desired. This is unacceptable as this app has been out long enough that this should have been addressed long ago. This flaw in the app is such an annoying obstacle it makes me not even want to use it anymore or visit Starbucks. I feel like I’ve been set up to be forced to make purchases I don’t want to make. This is completely unacceptable. I’m done with Starbucks, the only reason I go is for my kids. I can get good gourmet coffee from my local grocery store.

Let’s not dwell on all the perks I missed out on before I downloaded the app…BECAUSE ALL THAT MATTERS IS THAT WE’RE HERE NOW!! Currently, I can’t think of any suggestions that could enhance our current experience within the StarBucks App (which is a great lol). I personally like how easy to use it is! One of my favorites is how you can view your past orders - you know. When your friend puts you on to some new crazy special drink and you can’t remember what it is? Yeah…me too! Being able to go back and look is super helpful especially because my sister is VERY specific about how she likes her drink lol. You can favorite your drinks with ur customizations which makes ordering again a lot easier! Browsing the menu is always clean, interactive and user friendly imo! Plusssss I love seeing messages on deals (bogo drinks for example) that I might’ve missed because let be honest… ya girl does not check her emails like she should BUT the app reminds me I haven’t missed a beat! And lastly I appreciate seeing the diversity of the lovely staff at my local Starbucks! It really makes me happy! Thank you Starbucks!