Starbucks 4+

Update ✭ ✭ ✭ : Originally gave 5-stars but there needs to be an option to order pour-overs specifically. Since all remaining stores removed Clover machines, whenever I order my Featured Dark roast with shots after 11 am, 70% of the time, baristas don’t know that they need to do a pour-over. So I get there and they say they used pre-brewed Pikes or bitter medium roast from the container and I just spent a whopping $8 - $12 (dep on # of xtra shots) on a coffee I DIDN’T ORDER and they have to dump it and remake it as a pour-over, wasting their time, my time, coffee, etc. So please, there used to be an option to order, let’s say, Verona using the Clover®️ and I could add everything I wanted. But Clover’s are all gone now. So just replace that feature with us being able to select the roast we want as a pour-over so the baristas don’t get confused. It’s such a waste of time.

Original Review ✭ ✭ ✭ ✭ ✭

Very close to perfect app for my coffee habit. Love ordering ahead or even in the store ordering from app. I feel like there were one or two things I would have suggested changing or adding but I can’t think of it right now :)

It’s frustrating when the app isn’t working properly. I ordered a drink and used 200 stars, then I realized I forgot to order an item so I went back into the app to order it. I had 203 stars leftover after my 1st order, which was just enough for another drink. However, just as I tried submitting the order I got an error message and my order never went through. Now I’m out 200 stars but, I didn’t get to use them! Between the time and money it takes to earn and build up enough stars, (for something I can actually use), is frustrating enough as it is. It’s a Huge disappointment when your stars disappear but you didn’t even get to use them. I even showed the barista my app, (I kept it on the “error” message so she could see that I definitely had the stars and so she could clearly see the error message) but she either wasn’t listening or she just didn’t care- like whatsoever. Or, maybe she thought I was trying to get one over on her?? It definitely felt as though she was questioning my integrity, which I didn’t appreciate in the least bit. I don’t know if she realizes this or not but to question a customer in such a way is very demeaning to my character and was certainly degrading, uncalled for and quite unnecessary- to say the very least.