I initially downloaded this app to help manage my severe anxiety attacks after being hospitalized a few months ago. I was hoping it would provide insights into my episodes since I hadn’t experienced much anxiety before my hospitalization. Despite the high ratings, my experience was disappointing. I used the free version for some time but kept running into glitches, so I was desperate enough to try the free trial. Unfortunately, it was to no avail. The data was hours behind, alerts didn’t come in real time, and it glitched frequently with my watch. After the trial was over, it glitched even more. I tried to fix and repair it, but nothing worked, and deleted the app from my watch and phone. I requested a refund after a day of trying, but it was unsuccessful. The most frustrating part was the lack of customer support. Despite reaching out multiple times, I received no assistance or satisfactory explanations for the issues I encountered. This was an expensive mistake, and I hope my review helps others avoid a similar error in judgment.I never write reviews, but I felt compelled to warn others before purchasing this product. While it wasn’t the most expensive app, having something that doesn’t work as it should shouldn’t be the customer’s burden. Despite the high star rating, consider this app a fraud, even more so after my experience. As a few other people like me have had the same issue, I hope this review helps others avoid a similar mistake.
We are very sorry to hear about your experience. Firstly, regarding the frequency of HRV monitoring, you can improve this by enabling the Afib feature. Secondly, due to the complex settings of watchOS, it is possible to encounter issues. It seems we have not received your feedback; you can contact us by emailing badideas100@hotmail.com. Finally, all our refund/cancellation processes comply with App Store rules, all the refund are approved by the App Store. StressWatch currently has over 2 million users worldwide, and we are continuously working to improve our product and provide better service to our users.