SurveyMonkey 4+

I use Surveymonkey for my work using a subscription paid plan. I like being able to pull up survey data on visitor experience at any time using my. iPhone 11. I use my MacBook for full data analysis . Anyway, the problem that I am hoping developers can identify a solution for is that the time stamp for the responses is incorrect when looking at them on my iPhone. The time stamps are correct when analyzing survey responses on my laptop. Any idea how to fix this problem?

This is a terrible company to do business with. It’s impossible to reach anyone by phone for any reason. We had a corporate account for many years and we were happy with it. For the past three years, however, we’ve been getting auto-renewals on this Zombie account. We tried to cancel last year by writing them and asking to have our account closed. No luck. This year, we invested more time. After about a dozen chats with some sort of automated bot, we finally got an email from an actual customer service person. I gave them the card number that was being billed PRIOR to the charges posting, but they wanted to know the last 4 digits of the expired card that was originally entered (which, of course, we haven’t had access to for years). They had no other way to cancel the account, so we’re stuck again paying for premium access for something that no member of our organization logged into for 36 months. When they started, they were the only show in town, but now there’s no reason to put up with this level of bad service. Their poor service is actually a convenient way to fleece you. I have posted a “do not accept charges from this company” on all of my cards as well as the twelve other members of our organization, so nobody’s getting billed for this next year, but we’ve apparently singed on for another 11 months and 23 days of something that we have clearly told them we do not want and cannot use.

Conclusion: But you’ll soon find out that it costs A MINIMUM OF $280 TO VIEW THE REST OF YOUR RESPONSES.
Plans are non refundable. Billed annually. They hold your data hostage. Do not give thi company money or good reviews.

The basic (free) plan allows you to create surveys with a decent amount of features.
What they don’t tell you is that you can only view 10 of your responses. Given that counterintuitive, nonsensical fact, you might think that you will be able to view all of your responses to the survey you created for free.

So you might rely on it and make an important survey for yourself, business, project- anything.

But you’ll soon find out that it costs A MINIMUM OF $280 TO VIEW THE REST OF YOUR RESPONSES.
Plans are non refundable. Billed annually. They hold your data hostage. Do not give this company money or good reviews.

There are other parts of there scheme that are scammy as well. For instance, they try to hide the fact that they will charge you a lump sum- so if you have all of your data held hostage, you might think that you can just pay for a month. Wrong.
You also might think you could pay for the 25$ a month enterprise plan. Buying that actually costs you $900 immediately (25$ per person, plans for 3 people, times 12 months , billed annually).

They rely on tricks to trap people. Use any SurveyMonkey alternative, but do not use them.