The app seems to work but loosing all previous reward points is lame especially for long time customers. Things you could have done. 1. Notified people of upcoming app changes and allow opportunity to use rewards. I was told if I added my phone number to app that I get my rewards and that was in fact not the case. 2. Since you are using the app to track purchases then you should have employees ask for app details to earn whatever you changed the rewards to. Also consider adding the ability to use receipts if app is not utilized at purchase.

While I can find my local store in the app I can not add it to my store list to be able to start an order. Only the store in Poughkeepsie is on the list. I certainly don’t want to order from that store since it’s several hours away from where I live. I’d like to be able to change the store to the one that is 5 minutes from my home.

I love my local Sweet frog, the staff Lilly & Lilly are both very welcoming and the store is always neat and tidy, they do an excellent job keeping the place clean! I appreciate their hard work! And above all the yogurt is the best tasting yogurt around! Thanks guys keep up the good work! 💕

I can’t place an order because this app doesn’t acknowledge every location.. it shows Poughkeepsie as the only new york location. I live in utica so i know for a fact there’s a location in New Hartford Ny because I was just there yesterday. There are also locations in Oneonta,Schenectady,and NewBurgh all locations in new york that aren’t available on this app which is unfortunate.