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SyncUP DRIVE ™ 17+
T-Mobile
Designed for iPhone
-
- Free
iPhone Screenshots
Description
IMPORTANT NOTE: This app is compatible only with SD-7000T1.
For additional information about T-Mobile SyncUP DRIVE please visit: https://www.t-mobile.com/iot-devices/syncup-drive-connected-car
For further assistance with T-Mobile SyncUP DRIVE, please visit https://support.t-mobile.com/community/contact-us/, or reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.
The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure, and connected at all times. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE.
NOTE: A SyncUP DRIVE OBD-II device, compatible vehicle, capable smartphone, and data plan are required to install and use the T-Mobile SyncUP DRIVE app. To check vehicle compatibility, please visit https://www.t-mobile.com/offers/syncup
T-Mobile SyncUP DRIVE provides the following features for customers:
WI-FI HOTSPOT
• Access America’s fastest nationwide 4G LTE network* from your in-car Wi-Fi hotspot
• Connect up to 5 devices to your in-car Wi-Fi hotspot
• Easily manage your in-car Wi-Fi hotspot and modify network details like SSID and password
FAMILY SAFETY
• Keep an eye on your loved ones without creating dangerous distractions.
• GPS enabled to locate your vehicles in real-time
• Check the location and status of multiple vehicles without contacting the drivers
• Receive alerts when the driver or passenger are not wearing their seatbelts
• Create virtual boundaries to get notified when your vehicles arrive and depart from common locations
VEHICLE SAFETY
• With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe.
• Know your fuel level**, battery voltage, and brake fluid levels before you hit the road
• Get alerts when your car’s battery is getting low
• Understand what’s wrong with your car so you can take action
• Quickly find nearby mechanics to get the help you need
ROADSIDE ASSISTANCE
• Need roadside assistance? You will get four roadside services you help when you need roadside assistance.***
VEHICLE SECURITY
• Help keep your car secure, even when you’re not with it
• Never forget where you’ve parked again with GPS location
• Get alerted if your parked car has been bumped or disturbed or if your device has been unplugged
• Track your car’s real-time driving location if it’s been stolen
SMARTER DRIVING
• Learn how to be a smarter, safer driver by analyzing your driving behavior
• Review your trips to understand how, when and where you drive
• Keep track of dangerous driving behavior like speeding
• Set speeding alerts to encourage safer driving
SMALL BUSINESS FLEETS
• Easily monitor the location and status of up to 10 vehicles from your smartphone
• Understand the health of your vehicles in real-time so you can make smarter business decisions
• Empower your team in the field with in-vehicle Wi-Fi hotspots
*Based on download speeds
**Fuel readings and some other features are not available on all makes and models of vehicles
***Roadside assistance is not eligible for use on commercial vehicles. Terms and conditions apply.
What’s New
Version 1.9.1
In this release of SyncUP DRIVE:
• Real-time Roadside Status Updates: You can now track the status of your roadside assistance request within the app!
• Numerous QoL improvements including onboarding security improvement, more accurate battery reporting, and bug fixes.
• Fixed crash experienced by some users of 1.9.0.
Thanks,
SyncUP DRIVE Team
sud-feedback@t-mobile.com
Ratings and Reviews
My car
I know that everyone is going crazy with not getting the Sync Up and Drive because it’s just another way for people and the government to track us. But the benefits outweigh the negatives. I have MS and when I push my help button on my phone my kids can see in real time where I’m at. It shows the street and immediate buildings. Just had my son put it in my car not even 2 weeks ago and already I needed to use it. I put my back out. Call in tears crying so hard they couldn’t understand me. My daughter in law was able to get me help because she could see exactly where I was. I’m so glad for this Tracker. I only wish I had one sooner. It’s now in all 4 vehicles I own. Thanks T-Mobile, that’s why I’ve been a loyal customer for 10+ years. I’m bedridden with my back currently and while I’ve been typing this it just notified me that my car is home. Now I can get food. Awesome. 5 stars all day every day.
Please fix the problems
I own a business and i have all of my employees cars in the app. Inicially i was using the old App, Sync Up Drive "Legacy" And everything worked more or less good. Recently this app came up and i decided to change to the new app and buy new devices because the old devices i used to connect to the cars are not compatible with this app. I spent over 1k in 10 new devices for my employees and i started using this new app. The experience was worst than with the old app, the cars are lagging all the time, the app is not smooth, when i open the driving history of a vehicle it takes up to 1 minute to load, when before it was loaded within 1-2 secconds... When a device is disconected from a vehicle and reconnected to the same vehicle: you need to set up the car like if it was a new vehicle, it takes a long time to recognise that it was the same vehicle... This app needs a big update so it will go back to how the previous app was. I guess for personal use with only 1 vehicle its ok, but for business use its not the best, i have dispatchers checking at employees locations every 10 minutes, so we use it A LOT, and its not easy how it was before with the old app. Allso there is no website version, only through apple store, it would be the best being able to login from a website. I will be more than happy to change this review if the developers get this issues fixed. Please Tmobile, fix it!
“Sorry to hear that” You may notice, this seems to be the standard T-Mobile response.
If you were originally using the sprintdrive device before we all unfortunately had no choice but to use this tmobile SD - 7000T1 device,- once sprint was bought out, you just may be another disappointed customer. Users of the original sprint device are the best people to tell you that this tmobile replacement device is No Way as good as the original Sprint device. Not even close. One of many disappointments is the fact that I can park my car, walk inside from my car port, put my keys on the kitchen table, an then the update to my phone tells me my drive has ended?!! Yes it’s really late. If anyone bumps my car, I won’t be alerted for at least 20-30 seconds later. The pardon may be gone. Same with the car tracking on the map, it’s soo behind. The “find gas” feature is a joke as this device does not partner up with GasBuddy so you may end up seeing gas prices outdated by a day or so. There’s much more bad news, but read more reviews from others. This tmobile SD-7000T1 device is a poor alternative to what really worked before.
An notice the response starts with “Sorry to hear that”.
What does that tell you.
App Privacy
The developer, T-Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- T-Mobile USA, Inc.
- Size
- 134.2 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, Spanish
- Age Rating
- 17+
- Copyright
- © 2023 T-Mobile USA
- Price
- Free