Third Federal Savings & Loan 4+

Love the mobile check deposit and transfer between accounts features in this app. Saves me from having to run to the bank for these tasks. And account balances at my fingertips, helps managing monthly budget!

Love the new mobile deposit feature in the app. However what I don’t like is that once you make a deposit, you do not get an immediate confirmation of doing so. Even when checking online through the Internet the deposit does not appear in my account online. Recently I had to call customer support to see if in fact the deposit had been made. After checking two separate systems the representative was able to confirm the deposit did appear on the Bank’s end. Another comment— is it absolutely necessary to receive two text alerts when updating account balances or deposits that have a link to the terms and conditions for text alerts? I think once you’ve reviewed the terms and conditions it’s not necessary to send a separate text with the link. Other than those two comments the app is well done and overall I like it-thank you for listening.

Very accommodating staff and fair rates on interest checking and cd’s both short term and long.

I know there are some familiar names with online banking and the rates they offer, however, I feel much more comfortable handing a check to someone personally and walking out with everything complete for a CD or other investment.

Further, if I have a question, I can actually speak to a human very quickly.

Bill