Toast Now 4+

This app is awesome! With real time data on sales and who’s working, as well as the ability to compare sales to the same day last week, last year, and even two years ago.
You can adjust employee clock in times from the app and you can even 86 items.
The app runs smoothly and a always works

At my small business family owned restaurant our Toast system double charged our customers for their meals on Valentine’s day. This was over a week ago now and Toast has not refunded any of the missing money. Our customers are hurt and furious because of this theft. The Toast helpline worker hung up on us when we called for help. We are left dealing with robbed customers and Toast will not refund the missing money. This company has criminally bad customer service as all they can tell us is they are trying to work on the issue and they have no idea when it will be done.
We need help! Our customers have been robbed by Toast! They need to refund the money out of their own pockets if need be until they sort this egregious error out. We are a small business and are suffering greatly for it. Toast needs to address this issue immediately.

When we purchased the toast system we were told that we would be able to view all open and closed orders/tabs (with the order details included) on the app. Very disappointing that it does not have that capability! This is a huge deal for our business. Our previous system had this on the app. We were also able to see a list of comp/voided tabs. To truly be able to monitor a business all of these things are a necessity….