Uber | Заказ поездок

Name: Uber | Заказ поездок
Rating: 4.9 (14578044 reviews)
Author: Uber Technologies, Inc.

Заказывайте поездки в России.

Бесплатно

Оценок: 15 млн
Возрасты

4+
лет (г.)
Категория

Путешествия
Разработчик

Uber Technologies, Inc.
Язык

RU
и еще 48
Размер

438,4
МБ

Ваша безопасность — наш приоритет. Мы разработали новый стандарт безопасности, чтобы вы чувствовали себя уверенно во время поездок. Заказать поездку с Uber просто. Просто откройте приложение и выберите пункт назначения. Ваш заказ получат водители поблизости, и вы сможете с легкостью добраться по нужному адресу. Сервис Uber доступен по всему миру Сервис Uber представлен более чем в 10 000 городах по всему миру — в том числе поездку можно заказать более чем в 600 аэропортов и из них. Путешествовать с Uber легко и приятно. Поездку можно запланировать заранее или делать заказы по мере необходимости. От бюджетных вариантов до поездок повышенной комфортности — с Uber вы найдете то, что вам нужно. Цена известна заранее В приложении Uber предварительная стоимость поездки указывается на этапе заказа, так что вы можете заранее оценить и сравнить разные варианты. Ваша безопасность — наш приоритет Мы стремимся сделать каждую поездку максимально безопасной: разрабатываем новые технологии защиты и повышаем стандарты качества, следим за соблюдением правил сообщества и заботимся о том, чтобы пользователи и водители чувствовали себя комфортно. Отправка данных о поездках Чтобы близкие не волновались за вас и знали, что вы благополучно добрались домой или в гости, отправьте им информацию о статусе поездки. Связь с экстренными службами прямо из приложения Если во время поездки возникнет чрезвычайная ситуация, вы сможете позвонить в местную экстренную службу прямо через приложение. Данные о поездке и вашем местоположении отобразятся на экране, чтобы вы могли быстро передать их оператору. Возможность оценить водителя и оставить чаевые Вы всегда можете оценить водителя и добавить небольшой комментарий, а также оставить чаевые прямо через приложение. Некоторые продукты Uber доступны не во всех регионах. Узнайте, доступен ли сервис Uber в вашем городе: https://www.uber.com/cities Подписывайтесь на нас в Twitter: https://twitter.com/uber Нажимайте «Нравится» на Facebook: https://www.facebook.com/uber Есть вопросы? Посетите сайт uber.com/help.

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Оценки и отзывы

4,9

из 5

Оценок: 15 млн

Discrimination
30.04.2024

Celmaslar
My Uber driver account was deactivated 2 months ago, neither customer service nor greenlight office helped me. I have been dealing with this for 2 months and I have met at least 15 times with uber customer service and 3 times with greenlight office. I have met with their supervisors, no one wants to help. Everyone sends an automated message. The only purpose of the employees is to stall the person on the phone, they don't try to solve the problem. The reason they give for closing my account is; "You have opened more than one account in your name, this is against the community rules." I am giving my explanation but they don't want to understand. One of the accounts is Uberx and the other is Uber Black. The Uber Black account is already separate. They don't challenge it. When I ask why it was closed, they send me an automated mail. They just say that I violated the community rules without explaining any reason. I ask why, they say they are sending an e-mail and send the same e-mail. This is completely discriminatory, they shouldn't be able to do this without telling me what the real reason is. When they talk on the phone, instead of explaining, they hang up on me. From now on, I'm turning this matter over to the lawyer. I will do whatever it takes, if necessary, I don't care if my account is not active. I just want uber to be held accountable through legal means. I will never let this go, no matter how long it takes.
Discrimination
30.04.2024

Celmaslar

My Uber driver account was deactivated 2 months ago, neither customer service nor greenlight office helped me. I have been dealing with this for 2 months and I have met at least 15 times with uber customer service and 3 times with greenlight office. I have met with their supervisors, no one wants to help. Everyone sends an automated message. The only purpose of the employees is to stall the person on the phone, they don't try to solve the problem. The reason they give for closing my account is; "You have opened more than one account in your name, this is against the community rules." I am giving my explanation but they don't want to understand. One of the accounts is Uberx and the other is Uber Black. The Uber Black account is already separate. They don't challenge it. When I ask why it was closed, they send me an automated mail. They just say that I violated the community rules without explaining any reason. I ask why, they say they are sending an e-mail and send the same e-mail. This is completely discriminatory, they shouldn't be able to do this without telling me what the real reason is. When they talk on the phone, instead of explaining, they hang up on me. From now on, I'm turning this matter over to the lawyer. I will do whatever it takes, if necessary, I don't care if my account is not active. I just want uber to be held accountable through legal means. I will never let this go, no matter how long it takes.
UBER LIED AND STOLE MY MONEY.
29 мар.

wingedprincesss
I have screenshots of everything and proof. I pay for an uber 1 subscription and lately uber location and pins have been giving me problems. I made 2 orders at the same time 1 of my orders came to the correct address and the second one did not come to correct address even though I input the correct address. The Uber app pinned me somewhere I was not and when I was wondering why my food was taking so long I contacted customer service to let them know my food was going to the wrong place. I was told I can’t change the address and then I was told if my order was canceled by the driver because this was Uber‘s mistake that they would give me back a $25 credit refund for this mistake. The next day I did not get a $25 credit refund I talk to multiple Uber service representatives . I was told that they could not give me a refund. (Even though the day before they said I would be getting one) They would not give me a reason on why they could not give me a refund when this was their app’s problem, they did not want to help me by getting me to a supervisor, or giving me an email where I could get help or but sending this problem to a higher up in anyway. They did not want to push the case any further they just kept ending the chat. Why am I paying a monthly subscription to be lied and stolen from. This is a terrible company with horrendous customer service.
UBER LIED AND STOLE MY MONEY.
29 мар.

wingedprincesss

I have screenshots of everything and proof. I pay for an uber 1 subscription and lately uber location and pins have been giving me problems. I made 2 orders at the same time 1 of my orders came to the correct address and the second one did not come to correct address even though I input the correct address. The Uber app pinned me somewhere I was not and when I was wondering why my food was taking so long I contacted customer service to let them know my food was going to the wrong place. I was told I can’t change the address and then I was told if my order was canceled by the driver because this was Uber‘s mistake that they would give me back a $25 credit refund for this mistake. The next day I did not get a $25 credit refund I talk to multiple Uber service representatives . I was told that they could not give me a refund. (Even though the day before they said I would be getting one) They would not give me a reason on why they could not give me a refund when this was their app’s problem, they did not want to help me by getting me to a supervisor, or giving me an email where I could get help or but sending this problem to a higher up in anyway. They did not want to push the case any further they just kept ending the chat. Why am I paying a monthly subscription to be lied and stolen from. This is a terrible company with horrendous customer service.
Awful tech support and driver communication
15.11.2021

Kookie_Monster926
My original fair of about $45 for my ride had already come out of my account for my destination and a day or so later, I noticed the money back in my account. I couldn’t think of what it was from so I went on about my day. Yesterday I get a notification of an 73 dollar charge from Uber! Utterly confused, I noticed it was from my most previous trip. My driver literally kept asking me directions instead of using the app, tried to find a WaWa to get him some coffee three different times during my trip AND I ended up having to give him instructions to get me back home from the WaWa near my house. He bought me a coffee to makeup for it, but these were not MY requested stops on MY app. I shouldn’t be held accountable for his negligence of fares/fee to then only to have to go back and pay AGAIN when I technically already paid once. I shouldn’t have to re-pay for a week old ride because Uber didn’t pay attention to the ride details or contacted their own driver about the “distance” change. We’re in a pandemic. People aren’t working. People are on strict budgets. I don’t have the funds nor time to deal with this. Suppose it took that $70 from my account if I had it? It’d probably have been the last thing in my account. Causing me to extra broke. Probably will absolutely never use Uber again. I’d rather walk.
Awful tech support and driver communication
15.11.2021

Kookie_Monster926

My original fair of about $45 for my ride had already come out of my account for my destination and a day or so later, I noticed the money back in my account. I couldn’t think of what it was from so I went on about my day. Yesterday I get a notification of an 73 dollar charge from Uber! Utterly confused, I noticed it was from my most previous trip. My driver literally kept asking me directions instead of using the app, tried to find a WaWa to get him some coffee three different times during my trip AND I ended up having to give him instructions to get me back home from the WaWa near my house. He bought me a coffee to makeup for it, but these were not MY requested stops on MY app. I shouldn’t be held accountable for his negligence of fares/fee to then only to have to go back and pay AGAIN when I technically already paid once. I shouldn’t have to re-pay for a week old ride because Uber didn’t pay attention to the ride details or contacted their own driver about the “distance” change. We’re in a pandemic. People aren’t working. People are on strict budgets. I don’t have the funds nor time to deal with this. Suppose it took that $70 from my account if I had it? It’d probably have been the last thing in my account. Causing me to extra broke. Probably will absolutely never use Uber again. I’d rather walk.
Cheaper than Lyft with not much discernible difference that I can see
25.12.2022

Keifens
Are usually have a car, so I am not as familiar and have not use the app as much as many others probably sending a friend or having someone picked up more than anything. I will say that they are less expensive than Lyft alternatively and they do a good job of driving and getting you there however, do not make my mistake and wait to try and go get beer until there’s only five or 10 minutes after pick up because they will cancel or will find out that I have a gate with codes to punch him and sometimes Paideia and I’ve only taken about five Lyft rides and five Uber rides so I can tell you it’s happened a few times although I will say I have preferred Uber every time because I like it and that’s what she did with Uber except for the times when I have sent people and I don’t know how the drive went I would give them five stars on safety. Just if you’re in Dallas and you need to go get beer get your Uber and over with before 1130 something like 1115 or 10 o’clock to places are closing earlier these days so I would even suggest after work or 7 PM or something and schedule of the trip back if there’s nothing else because that’s always fun to do from the backseat when you don’t have your reading glasses lol. Happy Holly- Days!!!!
Cheaper than Lyft with not much discernible difference that I can see
25.12.2022

Keifens

Are usually have a car, so I am not as familiar and have not use the app as much as many others probably sending a friend or having someone picked up more than anything. I will say that they are less expensive than Lyft alternatively and they do a good job of driving and getting you there however, do not make my mistake and wait to try and go get beer until there’s only five or 10 minutes after pick up because they will cancel or will find out that I have a gate with codes to punch him and sometimes Paideia and I’ve only taken about five Lyft rides and five Uber rides so I can tell you it’s happened a few times although I will say I have preferred Uber every time because I like it and that’s what she did with Uber except for the times when I have sent people and I don’t know how the drive went I would give them five stars on safety. Just if you’re in Dallas and you need to go get beer get your Uber and over with before 1130 something like 1115 or 10 o’clock to places are closing earlier these days so I would even suggest after work or 7 PM or something and schedule of the trip back if there’s nothing else because that’s always fun to do from the backseat when you don’t have your reading glasses lol. Happy Holly- Days!!!!

Мы стремимся к тому, чтобы приложение Uber работало быстро и надежно, и потому регулярно обновляем его. Например, в последнем обновлении мы внесли следующие исправления: - Updates to improve localization across the app - Various bug fixes & improvements Нравится новое приложение? Оцените его! Ваши отзывы помогут нам в дальнейшей работе над приложением. Есть вопросы? Нажмите «Помощь» в приложении или посетите Справочный центр Uber (help.uber.com).

Версия 3.697.10002

-1 дн.

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