UniFi Access 4+
Manage Doors Anywhere
Ubiquiti Inc.
Designed for iPad
-
- Free
Screenshots
Description
The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace.
[Doorbell] Receive a push notification when someone rings a connected doorbell.
[Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely.
[Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness.
[Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security.
[Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards.
[Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime.
[Cards] Utilize existing NFC cards or assign new UA Cards to system users.
What’s New
Version 2.1.1
Overview
- Access iOS 2.1.1 includes the following bugfixes.
Bugfixes
- Fixed an issue where tapping a location's thumbnail on the Dashboard page sometimes did not redirect to the location details page.
Ratings and Reviews
Very User Friendly!!
UI Access as made many updates over the last year and the system and app are very easy to use. Ubiquiti is constantly updating and improving the features.
The application has one downside.
Customer Update: Per instructions from UniFi tech support, I disabled my iWatch bell and the bell on my iPhone rings now. Thank you tech support.
Original Comment:
There are two issues with this unit. 1. The bell kit does not come for surface mounting electrical box. You have to cut into your masonry wall or your siding when you surface mount it. I bought a standard bulky electrical box from Home Depot and cut a circle on the face plate in order to make it work. 2. UniFi Access app will works intermittently. Sometimes you receive no notifications when someone rings the bell. When you do receive it, it is text notification. I have rarely received audio notification on my phone. As a result, our gusts and deliveries leave when they are ignored. I have contacted the tech support which is one the worse in the industry. They take your phone number online to call you back but they never do. Instead, they email you with questions about the issue even though you have clearly explained it in your initial emails. After you explained again, they email you back with more questions, some of which you have already answered in your previous emails. I am planing to return my devices if I do not get a solution soon.
Developer Response ,
Sorry for the problematic experience.
For the mounting electric box, we provide a face plate for the standard one gang electric box, you can contact us via email with your shipping address, contact information, and the device's type and MAC address so we can send you one.
Regarding the notification issue, would you mind contacting us again using the email: ua.support@ui.com?
We will check your ticket history and hopefully be able to see what's the cause of this issue.
Makes a huge difference in our operations
This app has a tremendous amount of features out the gate, and the issues it has are being quickly resolved. It was silly that the notifications didn’t make a sound when someone presses the doorbell, now it at least makes a single chime; however, it REALLY needs to make a longer sounds like Ring Doorbell. Other than the aforementioned doorbell issues, this app has everything you need.
Oh, you can’t leave it running in the background too long, or it stops working and you have to force quit it. Now that I think about it, this is kinda a big deal. Making me really consider taking this four-star review down to three-star, but I’m hopeful Ubiquity will remedy the situation soon.
App Privacy
The developer, Ubiquiti Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Ubiquiti Inc.
- Size
- 240 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Mac
- Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Ubiquiti, Inc. All Rights Reserved.
- Price
- Free