Description

We are dedicated to providing you with a seamless digital banking experience, in addition to the incredible member service we’re already known for. The Unitus app gives you access to your accounts, loans, and transactions allowing you to take Unitus with you wherever and whenever you need.

Key Features Include:

• Deposit checks and pay bills
• Transfer money between your internal and external accounts
• Locate a branch or one of nearly 30,000 surcharge-free ATMs*
• Set up account alerts
• Message us with the touch of a button
• Log in with Touch ID
• …and much more!

Need help? Please visit our website at www.unitusccu.com or contact us at 503-227-5571 or toll free 1-800-452-0900.

*Includes ATMs participating in the CO-OP ATM network

What’s New

Version 3009.1

Support for new online banking system.

Ratings and Reviews

2.9 out of 5
36 Ratings

36 Ratings

Starting0ver ,

User experience is important!

On the old app when I used Bill Pay, the payment was set for the next nearest date and I could just tap a button and the payment was set. Now, the app forces me to use a date picker before I can schedule a payment. Thanks for adding extra work to my paying bills! 🤨🤔 Suggestion: Don’t disable the confirm payment button if the user doesn’t select a date. Just schedule for the next available date. And the new app is very busy visually, feels clunkier to use than the old one. (user and professional software tester customer—I know guys who design much better interfaces so was really disappointed after all the hype)

Developer Response ,

Hi Starting0ver - thank you for your feedback. I will definitely forward your comment to our Digital Banking team to take into consideration for the future. Couldn’t agree more that user experience is everything. We’ll do everything in our power to work through any glitches and keep you posted. Appreciate your membership! -Marissa F.

WillyStudbutt ,

Cool Upgrade

Ok, all around, good upgrade. Cool I can hide old accounts, etc. Here’s my one suggestion, after a transfer, just return me to the accounts page. Or ask me if I want another transfer. Also, it takes more clicks to transfer now than it did before, so maybe allow me to quick transfer on the accounts page. Food for thought my friends.

Developer Response ,

Hi there - So glad to hear you’re satisfied with the latest upgrade! We think this will add so much functionality and ease to your member experience. Regarding your feedback, we really appreciate you sharing. We’ll definitely forward your comment to our Digital Banking team and hope to improve this feature soon. Thanks for choosing Unitus! -Marissa F.

8ipods ,

Terrible update

The new update is absolutely awful. It looks and feels terribly unprofessional, as it has a thick black bar on the top and the bottom as if it was not intended to be formatted on an iPhone. Additionally it will not let me confirm my information, thus I am essentially locked out of my bank accounts and can not see their balances. I have tried calling their service phone number, but the bank has very particular hours and because it is closed I can not receive any help. The new app has essentially cut off my ability to access my bank account and I am extremely unhappy with the poor update.

Developer Response ,

Hi 8ipods - so sorry to hear you’re experiencing difficulties! We’d love to walk you through any issues you’re having and get you set up and feeling comfortable. While our Member Support line is available weekdays from 7:30am-6pm and Saturdays 7:30am-4pm, we’d also be more than happy to reach out to you during a time that works best for you. Please send us a message and let us know your preferred date/time and phone number and we look forward to connecting. Thanks again for your patience. Hope to hear from you soon! -Marissa F.

Information

Seller
Unitus Community Credit Union
Size
78 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2019 Unitus Community Credit Union
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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