uTest 4+

Frequent disconnection

Has some promising features that mimic the full website. Nonetheless, this app does not work very well. Often I’m unable to login. Some other times, it frequently produces “network disconnected” errors for no apparent reason. Also features such as browsing for new projects, payment histories, etc, should not be left out as these are pretty easy to implement.

Incompetent staff

I have brought up an issue I have been having to one of their staff members, and rather than presenting me with a solution to the problem, like sending an email back stating that he will look into it and see what’s going on and get back me at an early convenience, or just send me the information of when and where the project will be starting or how I can participate, he has continued to present the same problem to me, without solution. I’m very annoyed, and also, wondering how people like this have jobs. The level of incompetence is absolutely baffling to me. And if he’s doing this on purpose, to frustrate me, I would highly advise him to focus more on his career and how to better himself, rather than being a nuisance to me, because I refuse to believe someone is THIS STUPID.

Sometimes works, other times doesn’t

Sometimes this app works as it states, but more often than not it doesn’t show my invitations or my active tests. I would also hope in the future they also show the projects board.

Developer Response ,

Hi Usmud,

That's frustrating! Thank you for letting us know. Have you reported this issue to our support team yet so they can investigate? We are constantly working on improving the app, making it more reliable and helpful for our testers, and your issue reports can improve the app for other testers! http://help.utest.com/contact-support

We appreciate your feedback about the Projects Board - we hope to have it included in the app in the coming year!

Happy Testing,
Aishwarya