The full UW Credit Union experience—manage your accounts, pay bills, make deposits and find fee-free ATMs whenever, wherever.
Now it’s even easier to do your banking 24/7, right from your mobile device or tablet. To get started, use your Web Branch log in information.
- Use Touch ID, Face ID or a PIN to quickly log in to everything Web Branch has to offer—protected by VerifyU
- Access a Quick View of your favorite account balances—no log in needed
- Locate a UW Credit Union branch and search for a nearby fee-free ATM
- Pay bills, transfer money between accounts and pay friends and family with Zelle®
- Deposit checks with Mobile Deposit
- Mobile Travel Verification helps confirm your debit and/or credit card transactions when you travel
MANAGE YOUR ACCOUNTS
- Create categories, labels and notes that help you track your spending
- View reports, search your history, receive notifications and more
- Access your credit score
Bug fixes and performance improvements.
Ratings and ReviewsSee All
Good except can’t use concurrently on iPhone/iPad without resetting the other one
Updated review: It appears the app can’t be used for the same account on both iPhone AND iPad. It turns out this was what was causing the app to reset itself in my situation. Getting set up on one of my devices boots me from the other one, such that I have to go through initial setup again on it, which then boots me from the original device. This also happens when following the “reset all settings” suggestion. It would be great to be able to use on both my devices but I will just use it on my iPhone for now. The app otherwise works well.
Original: Latest version of app resets itself every single time I use it, which is a pain, because when the app resets there are a number of steps that need to be gone through, vs being able to just log in. But it otherwise works well. Will give a higher rating when this issue is fixed.
Developer Response ,
Hello, per our Technical Team, here is the best course of action to correct the issue on your iPhone.
Make sure that you have the App open, but are not logged in with Fingerprint, PIN, or password. Tap the gear icon and select Reset All Settings. You will be prompted to complete a new setup, which will refresh your device and should allow it to properly authenticate during your next login.
Mobile deposit no longer works, ruins app experience
This app was great for years, but now mobile deposit does not work 95% of the time. Either it won’t load, it says there is an error, or the entire app just crashes. It’s especially inconvenient now that we have to write “For mobile deposit at UW Credit Union” only on the check. I’m afraid to write it because once I do, I have no other options for depositing the check.
My primary use for banking apps is mobile deposit. Not having that features puts UWCU miles behind every other major bank. I remember when I first joined UWCU over four years ago they were the only ones in town with mobile deposit and it was great. Now I unfortunately am considering moving my main checking account to another bank, though I really don’t want to. Everything else is great. But I frequently need to deposit checks and mobile deposit not working is a major inconvenience.
Mostly great; mobile deposit frustrating
I mostly use the app to check balances, transfer money, and deposit checks. I like that it supports Face ID, and it’s easy to find the information I want. Mobile deposit is pretty buggy, though. I’d say I have maybe a 60% success rate with check deposits. Often in the middle of the process I’ll get an error saying something went wrong and I should try again or contact someone. Clicking “contact” just brings me to the main contact page of the website, in a web browser. Would be nice to be able to submit an error report in the app. Currently I’ve been trying for two days to deposit a check and I still haven’t made it all the way through the process without erroring out.
Developer Response ,
Hello. Sorry to hear Mobile Deposit isn't working as expected on your device. Please contact our support team at 800.533.6773 Option 0 (M-F 8 am -5:30 pm , S - 9 am-1 pm CT), as they can help troubleshoot. Thank you.
With Family Sharing set up, up to six family members can use this app.