Screenshots

Description

Quick, easy and secure banking from almost anywhere. View your accounts, send money, pay bills, deposit checks and sooo much more.

Enjoy the full UW Credit Union online banking experience in the palm of your hand.


EASY ACCOUNT MANAGEMENT
[+] Use Quick View to see account balances – no log in needed
[+] Nickname and favorite accounts to personalize your profile
[+] See all your UWCU accounts, including checking, savings, mortgages, loans and credit cards
[+] View account details, balances, recent activity and account statements


SECURE CARD CONTROL
[+] Lock and unlock your debit and credit cards
[+] Cancel a card, request a new card, change your PIN and more
[+] Request a credit limit increase on your UWCU credit card
[+] Dispute a transaction or stop a payment
[+] Track and redeem your credit card rewards


FAST PAYMENTS & TRANSFERS
[+] Send and receive money with friends and family using Zelle®
[+] Set up one-time and recurring bill payments
[+] Transfer money between your accounts, including accounts at other financial institutions
[+] Deposit checks instantly simply by taking a photo with your device
[+] Send domestic and global wire transfers


SMART MONEY MANAGEMENT TOOLS
[+] See your credit score in app, updated daily
[+] Set goals, monitor and track your spending
[+] Create categories and labels for transactions
[+] Review spending reports and account history
[+] Pending items let you know of upcoming activity


ADDED SECURITY FEATURES
[+] Two-factor authentication offers an extra layer of protection
[+] Set up real-time notifications and balance alerts to monitor accounts
[+] Easy access to your full credit report for free
[+] Submit your travel plans for smarter transaction monitoring


EVEN MORE BELLS & WHISTLES
[+] Find your nearest UWCU branch or surcharge-free ATM
[+] Send secure messages to our financial specialists anytime
[+] Get personalized lending offers with no impact to your credit score


DISCLOSURES
[+] Federally insured by NCUA
[+] Equal housing lender
[+] Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
[+] Message and data rates may apply.

What’s New

Version 3.7.0

• Bug fixes and performance improvements.

Ratings and Reviews

3.2 out of 5
146 Ratings

146 Ratings

High standards ,

Good except can’t use concurrently on iPhone/iPad without resetting the other one

Updated review: It appears the app can’t be used for the same account on both iPhone AND iPad. It turns out this was what was causing the app to reset itself in my situation. Getting set up on one of my devices boots me from the other one, such that I have to go through initial setup again on it, which then boots me from the original device. This also happens when following the “reset all settings” suggestion. It would be great to be able to use on both my devices but I will just use it on my iPhone for now. The app otherwise works well.

Original: Latest version of app resets itself every single time I use it, which is a pain, because when the app resets there are a number of steps that need to be gone through, vs being able to just log in. But it otherwise works well. Will give a higher rating when this issue is fixed.

Developer Response ,

Hello, per our Technical Team, here is the best course of action to correct the issue on your iPhone.

Make sure that you have the App open, but are not logged in with Fingerprint, PIN, or password. Tap the gear icon and select Reset All Settings. You will be prompted to complete a new setup, which will refresh your device and should allow it to properly authenticate during your next login.

Jfisher73234 ,

Mobile deposit no longer works, ruins app experience

This app was great for years, but now mobile deposit does not work 95% of the time. Either it won’t load, it says there is an error, or the entire app just crashes. It’s especially inconvenient now that we have to write “For mobile deposit at UW Credit Union” only on the check. I’m afraid to write it because once I do, I have no other options for depositing the check.

My primary use for banking apps is mobile deposit. Not having that features puts UWCU miles behind every other major bank. I remember when I first joined UWCU over four years ago they were the only ones in town with mobile deposit and it was great. Now I unfortunately am considering moving my main checking account to another bank, though I really don’t want to. Everything else is great. But I frequently need to deposit checks and mobile deposit not working is a major inconvenience.

Developer Response ,

Hi there! We're so sorry to hear of your experience with the app and apologize for the frustration! According to our team, issues with the mobile app are often the result of an issue with the device: the app may have fallen out of date, the device may need a software update, etc. Because of all the variables involved, we find it's best to troubleshoot over the phone. When you can, please give us a call at 608-232-5000, and someone will he able to help you. Thank you for being a UWCU member.

LizGross144 ,

Mostly great; mobile deposit frustrating

I mostly use the app to check balances, transfer money, and deposit checks. I like that it supports Face ID, and it’s easy to find the information I want. Mobile deposit is pretty buggy, though. I’d say I have maybe a 60% success rate with check deposits. Often in the middle of the process I’ll get an error saying something went wrong and I should try again or contact someone. Clicking “contact” just brings me to the main contact page of the website, in a web browser. Would be nice to be able to submit an error report in the app. Currently I’ve been trying for two days to deposit a check and I still haven’t made it all the way through the process without erroring out.

Developer Response ,

Hello. Sorry to hear Mobile Deposit isn't working as expected on your device. Please contact our support team at 800.533.6773 Option 0 (M-F 8 am -5:30 pm , S - 9 am-1 pm CT), as they can help troubleshoot. Thank you.

App Privacy

The developer, UW Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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