Vrbo Owner 4+

Manage your vacation rental

HomeAway.com, Inc.

    • 4.6 • 141.1K Ratings
    • Free

Screenshots

Description

The Vrbo Owner Mobile App makes it easy to manage your vacation rental. Stay connected with travelers, manage your bookings, and run your business, anytime and anywhere.

NEVER MISS A BOOKING
Get alerted every time you receive an
inquiry or booking request! You can reply to an inquiry and approve or
decline bookings directly from your smartphone.


QUICKLY REPLY TO MESSAGES
It’s easy to stay connected to guests
before, during, or after their booking. You can read and reply to your
messages quickly, with all of your conversations in one place.


EASILY UPDATE YOUR CALENDAR
Add, edit, or cancel a reservation in your calendar in just a few taps. Need to block dates? That’s easy, too.


AND MORE
Edit your listing, update your house rules and policies, and stay in control with the convenience of an app.

What’s New

Version 2024.21.0

This release of the HomeAway Vrbo Owner App features improved security and fixes some bugs.
We are working hard to rapidly improve the mobile experience for Vrbo Owners, and we welcome your feedback.

Enjoy!

Ratings and Reviews

4.6 out of 5
141.1K Ratings

141.1K Ratings

kmrlovesmarco ,

No good for Owners

This app and overall website is not good or user friendly for Owners. When you receive an inquiry and go to read it you have to log in every time, there is no user id memory function. It also takes you to screens of the latest tools rather than taking your directly to the inquiry. Lastly VRBO does NOT let the owner communicate directly with the potential renter. I want to vet my potential renters and see if they are good people and/or validate they have as many guests coming that they message through VRBO. VRBO does absolutely no background check. The site also gives the person, making the inquiry, the impression that they’ve locked in the property. Again, we want to make sure that our home will be in good hands. I’ve tried sending my phone number and email address and VRBO xxx it out. Earlier this summer I was on holiday and did not respond to an inquiry. Without notification, VRBO put my account on inactive status so potential renters could not see it. Even though I paid my $500 annual fee and I lost 3 months of active advertising. This site is unethical. The fees are ridiculous for the service rendered. If I were a website developer I would definitely create some competition for VRBO & Home Away.

TECH IS SO SLOWWWW ,

System glitches and EXTREMELY SLOW TECH SUPPORT

Periodic glitches (can’t accept inquiries or pages time out while loading), spams messages galore and the response time for tech to address your case is unbearably sloowwwwwwwwww!!!!!!! Remember those old dial-up commercials where you could bake a cake while waiting for your computer to connect to the internet ? Well…that’s LIGHTENING FAST compared to techs ability to ”swiftly” resolve case issues. SEVENTEEN times my property was randomly deactivated and it took FOUR MONTHS for tech to FINALLY resolve the issue (I am NOT exaggerating). And yes all SEVENTEEN times during this painstaking long four months that I called VRBO, EACH rep confirmed all required information was stated on my listing (that had already been established for almost a year when these random deactivations started happening). And there’s no way to actually speak to tech…you just have to sit back and wait for them to email you. Also, they provide the option to sync your calendar from other platforms, but it’s doesn’t always work…so a rep said to still MANUALLY block your dates even if you have your calendar synced. What’s the point of having that option for hosts if it’s not reliable?! I have a love/hate relationship with VRBO. Im really cheering for them but COME ON GET IT TOGETHER WE’RE TRYING TO RUN A BUSINESS HERE AND SEND SOME PROFITS YOUR WAY!! Yes this review isn’t entirely about the app but about VRBO in general.

riverhousegirl ,

Good but one issue

I’ve used the owner app for a couple years and I generally like it however my one complaint is that it ghosts all forms of contact information from being shared with people. You can’t send anyone your phone number because VRBO doesn’t want us communication outside of the app. While I understand the business reasoning for this, it frustrates me because some renters want to be able to speak with you over the phone. I’ve had inquiries from Europeans who are interested in visiting the Chesapeake region for the first time and they would like to talk to a person rather than the impersonal messaging in the app. I would like to be treated like an adult by VRBO. If I want to share a phone number so that a potential guest can call me and get a better feeling about their vacation planning, I should be able to do that. If VRBO is so afraid of losing business they should come up with better incentives to keep people willingly using their system, not force the issue by treating us like children.

Claire
Homeowner

App Privacy

The developer, HomeAway.com, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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