bash‪™‬ 4+

I’ve just purchased from Foschini on the bash app, and had to refund because the sizes are too small, I ended up at exact store to refund, and was told that they can’t change Foschini items, I do not have a Foschini near me, so I’ve got to go to a mall to exchange at Foschini, I find this totally frustrating as I get to purchase from all the stores via bash, but have to exchange or refund at individual store, what’s the sense of buying online on bash, when I end up going to a mall?, I might as well do all my purchases in s mall which I don’t like cos it’s always too full, no parking etc, so we can’t shop at our own leisure??
I will not be using bash, if it’s going to be like this!

I usually try not to be too harsh when leaving reviews however my experience with this app was awful. It’s the same with the website.

First of all the user interface is too busy. One could easily compare it to Mr Price just without the sense of hierarchy. Secondly, what was happening during the developmental stages of this app. Whether it’s from the front end or the back end, this app and website has too many errors in functionality.

To make a simple purchase feels like a mission. And if you think closing the app and opening it again will help that won’t work. You will have trouble inputting any important information while making your purchase and having that information processed as well.

This is a big step down from the previous TFG website. This app and it’s accompanying website kills the purchasing experience. I wonder if any work is being done to improve the app since there are so many negative reviews associated this app.

Closing off this review I would just like to highlight that the poor user experience of this app is not only killing the purchasing experience but it is potentially also harming the brand images of the companies associated with this app.

Just undo everything so we can go back to hassle-free shopping. This app and the website is SO frustrating to use!

The website is already not great to navigate then you’re constantly bombarded with pop-ups to download this app, which is just a more condensed version of the already buggy and frustrating website. For starters, you can fix the colour picking feature in the makeup department, lipsticks especially both on the site and app. Add the size charts and product descriptions to the clothes like they were on the original and perfectly operational Foschini site. Basically just do everything that was done on Foschini and undo whatever annoying “updates” were made. Why fix something that ain’t broke???