Our freshest groceries, delivered fast, easy. Just tap tap asap! Pick n Pay's official shopping app for grocery delivery & more. With over 25 000 products available, fast, fresh groceries are just a tap away! With Pick n Pay asap!, you can enjoy amazing specials, exclusive deals, in-store pricing on thousands of products, Smart Shopper rewards, and fast delivery right to your doorstep. Whether you’ve run out of milk, decided to eat at home instead of going out or simply want to do your weekly shopping from the comfort of the couch, we make it easy to get what you need, with super-fast delivery in just 60 minutes, smart Ai search and precision tracking. We deliver to towns and cities across South Africa, with orders sent from your nearest store.
YOUR ONE-STOP GROCERY SHOP
From fresh fruit and veggies to frozen food, pantry staples, dairy, eggs, baked goods, beverages, pet care, electronics, home appliances, nappies and baby products, toiletries, household cleaning supplies, loadshedding essentials like gas stoves and emergency light bulbs, health products, and much, much more, you’ll find over 20,000 products from all your favorite brands in our ever-expanding range. Along with food and other supplies, you can also enjoy alcohol delivery, including liquor delivery and wine delivery. Look out for in-store prices along with plenty of deals and specials on the Pick n Pay delivery app.
ALL YOUR FAVOURITE BRANDS AT YOUR FINGERTIPS
From our affordable in-house No Name range designed to help you save, all the way to brands you know and love, we’ve got what you need right here. If you can find it in the store, you can find it on Pick n Pay asap!. Nestle, MAGGI, Starbucks, Sunlight, Lancewood, Simba, Coca-Cola, Rhodes, Bakers, KOO, Handy Andy, Huggies, Pampers, Sony, and many others. Use the app to browse products by category to find everyday essentials, coffee, baby products, cheese, wine, ready-made meals and whatever else you need.
FRESH & FAST DELIVERY WITHOUT LEAVING HOME
With Pick n Pay asap!, we make shopping a breeze. To save you time and effort, our goal is to get your order sent to your door as fast as possible. Tick off your grocery shopping list from the comfort of your home, with orders delivered from your closest store. Enjoy faster credit and refunds with our new wallet feature. Our new and improved search tools help you find what you’re looking for in no time at all. We’ve made our grocery delivery app easy to use, allowing you to browse products, add items to your cart, and check out in no time at all. Once your order’s been confirmed, all you need to do is wait for our shoppers to get your order prepared. Our driver will then head your way to deliver your shopping at your doorstep. Get delivery in as little as 60 minutes, in over 400 destinations across South Africa, on all your favorite items. Get fresh, fast, easy deliveries at just R35 per order.
EARN SMART SHOPPER & DISCOVERY VITALITY POINTS
Get your Smart Shopper card ready for points on every order you place. Link your card to your profile once you’ve downloaded the app, and you can start earning points with your next order. Discovery Vitality card holders can enjoy points and discounts, too. Look out for our products that promote healthier living and get up to 75% back on selected products.
TAP FOR QUICK, EASY & CONVENIENT ONLINE SHOPPING
Delivery is just a tap away! Finishing your order is simple. Once you’ve added your items to your cart, continue to payment and you’re good to go! Your helpful personal shopper will get to work, carefully choosing your items and completing your online grocery order. When they’re done, your driver will collect your order, and head off to your delivery address. Location services ensure that your deliveries are always sent to your doorstep. Wondering how your order’s progressing? Turn on notifications for live updates on your order process. Download Pick n Pay asap! now to get started!
Introducing our new and improved app V7.1.0 for a seamless grocery shopping experience!
- Order NOW for fresh groceries delivered fast!
- Find the best deals and earn Smart Shopper points with our Smart Prices.
- Discover our enhanced AI search that even works with typos!
- Never be disappointed with out-of-stock items by choosing alternatives upfront.
- Get up to 75% back on HealthyFood items as a Discovery Vitality member.
- Track your delivery accurately right to your door.
Ratings and Reviews
I’m rather surprised that this app is so highly rated. Yes, the service is useful, but the app itself is extremely buggy. Constant error screens, and bad UX makes it a very frustrating experience. Today the app signed me out and I can’t log in again, and even the error screen there is nonsensical.
UX issues and bugs include:
- Search is cleared after you’ve viewed an item in the search results
- Substitutions are cleared if you don’t “submit” them within 5 minutes, even though you have selected substitutions already
- After submitting substitutions, the app always goes into an error state, saying the substitutions were not submitted (when they in fact are), then going back into substitutions list shows an empty, broken screen
- Constant “connection lost” error messages when the error is clearly not network related
- Out of stock notification bombardment. Just send one notification when items are out of stock, instead of one for each item.
- The app takes a long time to update the order state, it at all. I’ll get a notification saying the order is at step B, but when you follow through, the app still shows step A, with no way to refresh the screen.
In general, the app is sluggish, and has low quality imagery too. I assume it was not written natively, but instead with a cross platform tool, and it shows.
Terrible and customer service that made me never shop at Pick n Pay again
I had been a loyal user of this app for nearly a year without a single issue. However, following the most recent major update, my experience took a sharp turn for the worse. I placed an order that ended up being delayed for a staggering 4 hours – something I could understand to some extent. What I couldn't comprehend was the complete lack of communication throughout this ordeal. The driver had to resort to honking to signal their arrival because the app failed to notify me of their progress.
To make matters worse, I had ordered meat, and the app failed to adjust the billing to reflect the actual quantity delivered, instead charging me double the amount for the meat I received. Seeking assistance, I emailed customer support late on a Friday afternoon, fully expecting a response come Monday. To my shock, I received an email on Sunday at around 6pm, requesting a photo of the meat I had received. Then, at approximately 8pm on the same day, I received another email informing me that my ticket had been closed due to my supposed lack of response – all because I didn't immediately reply on a Sunday!
I promptly replied to the email, expressing my dissatisfaction with the unresolved issue, but to this day, I have yet to hear back from them. This level of customer service is utterly outrageous and appalling. I can confidently say that I will never use this app or shop at Pick n Pay again!
Developer Response ,
Hi Mathew, please accept our sincerest apologies for the terrible service received. We are constantly working on improving in all areas of our business. We would like to investigate and assist to resolve as a matter of urgency. Please assist us by reaching out to email@example.com with your contact details. Our customers experience is of great importance to us.
Terrible service, the worse of sales after support anyone could ask for
The customer support from Pick n Pay is unimaginably horrible. I use the app on 3 different occasions, on the 3rd one, my order was not delivered and it took forever for me to get a reduced refund. Here are the problems with pick n pay: 1. Getting hold of the pick n pay online support could take you a whole day and chances are that you will be through to people who cannot help you when you do get through. 2. The online support do not respond to any emails so chance are that you will spend twice the amount you spent on shopping to be able to resolve orders that are not delivered or get a refund, In my case, i spent R593 on shopping and I spent an extra R585 on phone calls to be able to get a refund. 3. Pick n pay will keep promising you a refund is issued and after every 3 days you will have to start the whole process again for a month to be able to get a simple undelivered shopping resolved with a refund if you are lucky. The pick n pay sales after support is so horrible it makes a good app completely useless. Please do not use this app because chances are that when something goes wrong when you shop, you might never be able to resolve it with Pick n Pay.
Developer Response ,
Hi there, we have vastly improved our app and service. Please give us another try!
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
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The following data may be collected but it is not linked to your identity:
- Usage Data
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- BOTTLES APP PTY LTD
- 50.4 MB
- Food & Drink
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Age Rating
- 17+ Frequent/Intense Alcohol, Tobacco, or Drug Use or References
- © 2017 BOTTLES APP (PTY) LTD